We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telephones

Xchange Telecom

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telephones.

Reviews

This profile includes reviews for Xchange Telecom's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Xchange Telecom has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Yosef N

      Date: 09/16/2024

      canceled my service 4 months ago... and still being you charged every month. nobody to talk too....

    • sh k

      Date: 07/08/2024

      the company has dicusting customer service i could wait on the line for hours and not get a rep to talk to and after waiting hours (or days) they don't even help me or bang down the phone on me trying to fix my internet already for 4 months and no body is helping me

    • E M

      Date: 07/02/2024

      the service from this company stinks from top to the bottom, I was a potential new customer, had ordered phone service, took over 3 weeks for someone to schedule installation service, then a few days later they called me back, they got me overbooked on that day & the next available date was a week later, got ****** off I canceled the service, but they ended up porting my number anyway w/o authorization, since this happened i was trying to give them one more chance, after speaking with someone in installation scheduling (which he happens to be very helpful) he made another appointment for early morning schedule for 4 days later, don't forget I'm still w/o phone service as my number was ported out to Xchange, but i didn't have any equipment to have it work, called ************ every day to have my number transferred to my cell phone, nothing was done, every day i was told it should happen shortly, & then finely the day of installation arrived, and of course no one showed up, this is unbelievable wasted a half a day for nothing, so here i am a week w/o phone service & this company is a disgrace, if you want to avoid aggravation then stay away form them as far as you can

    Xchange Telecom is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.