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Business Profile

Property Management

YHT Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    after a circuitous email exchange a couple of years ago (including paying a fee to apply), I attempted again to get a hold of YHT management in order to rent a parking space from them in the building down the block from me. After numerous calls and emails, I finally received a terse email from someone named ***** requesting pay stubs, bank statements and my landlords information. I dutifully forwarded the requested information, and despite being told they would notify me when said information was received, I heard nothing. after repeated pestering, i received another terse email stating there was no space at the garage. I now feel that this was a ruse to get my information without having any intention of renting me the space. I feel misled and am concerned about the legitimacy of this business, now that they have my bank account and passport information.

    Business Response

    Date: 01/22/2024

    Good afternoon,

    When we received the request for a parking spot in the garage of *****************, there was one empty spot.

    While we were reviewing the information we received, a tenant in the building requested a parking spot.

    The tenants in this building have first priority and therefore that tenant received the parking spot.

    At this time, there is no available parking spots.

    If any spots become available, you will be the first on the waiting list to receive it.

  • Initial Complaint

    Date:09/21/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After moving out of my previous apartment, YHT management owed me $1,698.98 for reimbursement of the security deposit, and a promised reimbursement for a week without water. They mailed me a check, and I deposited the check, and after depositing the check, disposed of it. A recent statement posted by my bank showed that the check had been voided due to insufficient funds on the management company's end. I need the YHT management to re-issue the check to *************************** for $1,698.98.

    Business Response

    Date: 09/21/2023

    To whom this may concern, 

    ******************** was a tenant that vacated her apartment as of 8/31/23. A check for her security + reimbursement was mailed out totaling $1000.00. The mail has been a bit delayed. Unfortunately, by the time ******************** received her check there weren't sufficient funds in the account. 

    A new check has already been mailed and it has been communicated with ******************** directly as you can see in the attached. 

    We are sorry for the inconvenience this has caused and wish you all the best. 

YHT Management is NOT a BBB Accredited Business.

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