Customer ReviewsforTuneCore

This Company is the ABSOLUTE WORST ! Don't ever, ever Trust them. They don't try to help, They don't even deserve 1/2 Star !

Cant log in, password email reset never arrived. No support via phone, Cant Talk to a human, or leave a voicemail. I paid money and have no proof of what has been done with it.

Where to start! Starting date Oct 1, 2023, My singing group opened an account with **********************, paid there top Pro plan fee;s in full! Ok, then we uploaded our original work with TuneCore, and they released it ok great! We thought any way! Then the actual nightmare started!! AND WOW What a nightmare it has been since! still not resolved yet to date Oct 27 2023!My Name Is ******, and my wife's name is ***,! WE are just down home, down to earth people that are new to the artist world, and let me tell you because TuneCore it has and still is one heck of a nightmare! They placed My wife's singles on all platforms yes, BUT under other African artist names we are not affiliated with! with other African groups with same name! My wife's picture is on all artwork! Everything is written,musical compositions,singer/songwriter and production done by us!they are always shifting me around to various different people through emails, they will not return [call requests) I requested a name change on our original account from starting date! BIG mistake, and for the record that was TuneCore suggested problem solver because they were trying to hold us up for more money per artist, Originally we started the account as a GROUP OF 4!changed all accounts to her name! Original group name,the account was changed, payment account and all! Ok done!wrong, now keep up ok, They had me change main artist as suggested from group name to wife's name, done! Big mistake, now since i got tired of being shifted around, i put in a take down! according to them, ( TuneCore it's all down)! Nope,.they have told we had to produce licenses showing we own all copyright rights! Before they could honor our requests! first email changed to wife's email, now they are saying because she is such a high profile artist! Not so!we're new ok! now all our music is still out! with no account access of starting account! and they deny our music is ours and that it is all down! Scammers, liars, thieves! DO NOT USE THEM!

This company is doing some very shady practices when it comes to copyright claims for their artists. They have claimed a song that I have made due to using the same beat as one of their artists even though I have a lease agreement with the original creator of the beat who has no association with TuneCore or the whack artist they are representing. There needs to be some accountability for artists they represent to provide proof of ownership before they submit ANYTHING to the content ID systems. This is ridiculous that I have to go out of my way to prove that their artist is violating their terms of service.

This company files scam copyright claims against ******* creators, twitch streamers, and others. They are legit trying to copyright claim for Minecraft music that is fair use and has nothing to do with their artists. Should be shut down and sued for all lost revenue from creators.

Stay away from this company. This has been the worst experience for me as someone who released a song for the first time. My song was not on the stores that they said it would be. After contacting them for several weeks about it, they released it on only 2 stores but not on the other ones. I got tired of following up and asking questions which they never properly respond or provide any explanation. They just kept saying it was released on other stores but weeks later it still wasn't. They are liars. The customer service is horrible! I just recently cancelled my subscription and took down my release from their website and hopefully there won't be any issues with that. I have been very stressed out because of dealing with this terrible business and had paid them a yearly fee which was a total waste of money.

Scam. Paid 50$ for a professional plan and they Rejected two of my releases but dont tell me how to fix them because of their policy

TuneCore was a better company before Believe Music bought it. I don't understand what's their problem, lot of my artist friends who were distributing their songs through TuneCore now get the same message from the company, even I got the same message saying "we have made an internal decision not to release this content. Please do not attempt to upload any additional content on this or any other account. Thank you."Although I own the whole music, all the rights, and it is the first song that I'm releasing still most people get the same message. Upon asking what is the issue or concern so it may be resolved or rectified, they simply won't tell you what the problem is and will just say it's internal decision not to release, and not to attempt otherwise they will block the account. This is too disappointing, I would highly suggest using Distro Kid instead of this company.

Paid the cost to use the service...Uploaded three tracks...Got an email from them stating that the tracks had been blocked, but they were not allowed to say why? Music had no profanity and was completely original. Attempting to get my money back.

I let my account close and my music is still active. My tracks are still being sold online but my account is cancelled.I tried to remove my tracks but since my account is closed I can't so I contacted them with no response.I spent money to have this company provide my tracks to the world and the only people that made any money was tunecore - they got the royalties and my membership fees. What a ripoff.