Business ProfileforMPower Energy LLC

A sales agent came to my home and forced his way inside as he knocked the door loudly. He said he was checking my energy usage to make sure it was above a certain amount. He required me to open my Pepco (my current utility provider) app to check. He had all of my information already pulled up on his iPad and then took down my usage information. He then said I was going to receive a survey call to make sure MPower Energy completed the check. I got the call but the sales agent did not leave my house. He forced me answering all the questions asked in the call with a "Yes" answer while he was still in my home. He fed me the answers for all the questions asked in the call. Even he forced me to say that "he had already left my home" when the agent on the phone asked if the sales agent had left my home. It was 8pm in the evening and he was in my home, I was forced to answer "yes" for all the questions as I would feel unsafe not to follow his direction to answer the questions since during that time just me and him are in my house. Shortly after the call, he had me sign on his iPad saying that he completed the check. Immediately after, I received a new contract for my electricity with MPower Energy.I called to cancel the contract and I was given trouble for canceling the account. Also I have emailed the MPower Energy customer services with a cancellation request. I also mailed the cancellation request to the physical address they listed on the contract. I want my account canceled with this scam company. My account number is: **********************.