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Business Profile

Arena

Barclays Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromFlynn D

    Date: 12/23/2024

    1 star
    No star rating.
    Supposedly, the walk in box office is open weekdays in the afternoon. Today, Monday, at 3PM there are about 6 persons, myself included, trying to purchase tickets. But, all the doors are locked, despite the signs claiming the box office is open. Ringing the out side bell to summon security guard does not work. No one shows up to open the doors to the ticket office. I waited for 15 minutes but no one opened the doors.
    Why is the Barclays Center ticket office misleading the public about the hours of operation??
    *
  • Review fromKayla J

    Date: 07/02/2024

    1 star
    My sister and I went to the **** Concert on June 28th, 2024.We paid for VIP tickets to see 6LACK and prior to concert never received email information on when that would occur. Upon arriving we were directed several times around the building based on our ticket and no one ever mentioned about a meet and greet and the one staff member said it wasnt on her itinerary.So we figured it was at the end after asking several staff members we finally found on that said it was at the beginning.They barely apologized at the Barclays center in ********, ********, and said I guess you could fill out a complaint card. Ticketmaster and Live nation refuse to give a refund, partial refund or even the merchandise we paid for.
  • Review fromEricka S

    Date: 03/11/2024

    1 star
    I have never attended a concert before in my life were there was no crowed control during the concert and there was not control with people smoking Marijuana and Cigarettes soooo back that I had a mask on and still was choking my throat was burning my eyes was burning. I had tickets for the "The Love Hard Tour' 3/10/2024 my seats were (sec 20 Row 7 Seat 1) I had requested assistance from the attendants several time with no help at all I have asthma and had to keep getting up and missing the concert I paid my money for and couldnt enjoy it AT ALL!! Whats so sad is Barclays Center policy states this and I quote: "Guests will not be permitted to smoke in the arena at any time (electronic cigarettes and vape pens are included in this prohibition). The immediate area around the arena is also a non-smoking campus. Guests will comply with requests from venue staff regarding facility operations and emergency response procedures." One of the attendance stated to me that they couldn't do anything because no one will listen to them with regards to no smoking. I was very disappointed and want my money back for such a horrible night. I traveld from ************ to NY paying tolls, gas, parking to experience a night like this. There was no crowd control people all on the steps all over me bumping me and my friends. I will NEVER ATTEND ******* CENTER AGAIN FOR ANY EVENTS. I woke up this morning still having difficulty with breathing and to give myself two treatment. Please understand, this was not a case of a **** people smoking this was a wide area around the arena smoking. This could have been a fire hazard issue. I paid $148.20 for a concert i had to leave from and i want my money back.
  • Review fromGraeme K

    Date: 10/28/2023

    1 star
    Barclays centre is the worst music venue I have ever been too. I came to see my favourite artist *********************, and the sound was so extremely awful that we could not hear any words while she was singing or talking into the mic. It was echoey, muffled, and just all around terrible. I dont recommend anyone to ever see live music at this arena. So sad disappointed to have spent the money to see her, as we felt leaving that we didnt even hear any of her music - and we were not the only ones.
  • Review fromBrianna V

    Date: 05/12/2023

    1 star
    They took our personal items at the entrance, which is understandable, but it had my keys attached. They wouldnt let me take them off, and when I went to the guest service booth, they told me too bad because once they take your stuffyoure not getting it back.

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