Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

U-Haul Company (New York City) has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U-Haul Company (New York City)

      230 West 230th Street Bronx, NY 10463

    • U-Haul Company (New York City)

      2727 N. CENTRAL AVE-BOX 21502 PHOENIX, AZ 85036

    • U-Haul Company (New York City)

      170 1st St Nanuet, NY 10954

    Business ProfileforU-Haul Company (New York City)

    Truck Rentals
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This firm owns and operates several locations in New York, Westchester and Long Island. The company provides various moving and storage services including commercial and household self storage facilities, truck and trailer renting and leasing, trailer hitches, propane gas, moving supplies and related storage products. Consumers wishing to inquire about or file a complaint against this company should contact the BBB of Central/Northern Arizona: BBB of Central & Northern Arizona 4428 N. 12th Street Phoenix, AZ 85014 Phone: 602-264-1721

    Business Details

    This is a multi-location business.

    Find a Location

    U-Haul Company (New York City) has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U-Haul Company (New York City)

        230 West 230th Street Bronx, NY 10463

      • U-Haul Company (New York City)

        2727 N. CENTRAL AVE-BOX 21502 PHOENIX, AZ 85036

      • U-Haul Company (New York City)

        170 1st St Nanuet, NY 10954

      Location of This Business
      230 West 230th Street, Bronx, NY 10463
      BBB File Opened:
      9/1/1992
      Years in Business:
      77
      Business Started:
      1/1/1947
      Alternate Business Name
      • Uhaul Company
      Business Management
      • Mr. Bill Woods, President
      Contact Information

      Principal

      • Mr. Bill Woods, President
      Additional Contact Information

      Fax Numbers

      • (718) 933-7207
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      marcus r

      1 star

      04/03/2024

      I rented a Uhaul from this location, about a week later the rude manager ******** calls me on the phone about additional charges. She kept talking over me and was very condescending in her manner and tone. She then tells me "pay the entire bill then I will consider dropping some oof the disputed charges". How rude and unprofessional. She was very argumentative and yelling. I asked her to give my name and number to her boss so that I can discuss it with him and she flat out refused saying no, why would I do that? Again I asked her "are you refusing to give my info to your boss and ask him to call me?" she again stated that she would not . This is about as horrible of customer service I've ever seen! It's outrageous. I noticed from the other reviews that customer service is not a priority at this location (wish I would have read that first) so I recommend that if you need a U haul in BX, DO NOT GO HERE!

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.