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Find a Location

Stanley Ruth Co., LLC has 1 locations, listed below.

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    Business ProfileforStanley Ruth Co., LLC

    Residential Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2023

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    287 Walton Avenue, Bronx, NY 10451-5427
    BBB File Opened:
    2/2/2001
    Years in Business:
    55
    Business Started:
    5/14/1968
    Business Incorporated:
    3/2/2018
    Accredited Since:
    7/31/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Richard Ruth, President
    • Mr. Greg Shapiro, CFO/Owner
    Contact Information

    Principal

    • Mr. Richard Ruth, President

    Customer Contact

    • Mr. Greg Shapiro, CFO/Owner
    Additional Contact Information

    Fax Numbers

    • (718) 993-6867
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Stanley Ruth installled a brand-new IceAir AC (we purchased the unit from Stanley Ruth and they installed it) and within a few weeks of usage, the compressor failed. Stanley Ruth repaired the brand-new unit (over the course of many weeks in the summer of 2018) and it then worked for a short time. Obviously, we did not use or need to use the unit over the ensuing colder seasons. Then when we started to use the unit in the summer of 2019, it again failed and it took weeks and weeks for a proper repair. In 2020, because of the pandemic, I was not living in this apartment during the summer at all and therefore did not use the air conditioning unit. This unit failed again in late 2020 and yet again needed a new compressor in the summer of 2021. Now(summer, 2022), yet again, the compressor has failedwithout having been used in ~ one yearand the company (after multiple attempts to contact them this summer) is not returning any emails I have sent or responding to telephone calls. Indeed, on the phone they will not even give a name or email address of an owner to whom I might address additional correspondence
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John S

    1 star

    02/24/2024

    On Monday morning, February 5, ****, I placed my credit cards on the desk in my office. No one else came to my apartment until Stanley Ruth's men came for routine maintenance later that morning. Once they were gone, I noticed my credit cards were missing. After looking everywhere for several days, I reported the cards lost to the company. They said their employees never steal. I reported "lost" cards to all of my credit companies. They cancelled the existing cards and issued new ones. That was a good thing because on Sunday, the 11th, I received a text message ostensibly from **** of America that a charge for over $800 had been locked and it provided an 800 number to call to unlock it. I called **** of America and they explained that the number used in the text was not one of theirs and that this was a clear case of theft. They told me not to call the phony 800 number. Then, on Monday, February 12, I received two messages similar to the **** of America scam. This time it was for my **************** card (which I have had since ****) and, once again, the need to call a phony "800" number. It is quite apparent that your men stole the credit cards and likely sold them to a third party. If I had called the two 800 numbers given in the messages, they would have given me the information on the card and requested that I verify my identity by providing my social security number and other information. I was a victim of this once before (about 8 years ago), so I understand the process. Both **** of America and **************** locked the attempted transactions and confirmed that this was attempted theft using phony 800 numbers. Fortunately, **** of America and **************** did the right thing. I cannot say the same for your employees who stole the credit cards.

    Local BBB

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