Business ProfileforSeniorCare Emergency Medical Services Inc.

When I was being admitted on 9/26 there was a waiting time for beds and the doctors that were trying to admit me advised they could transfer me to another hospital at no charge to me or wait a few hours for an available bed. Since there was no cost I said I could transfer to another hospital .The doctors at the hospital arranged the transportation and whilst I was still a patient I noticed the charge on my insurance and advised the billing department at the time and they advised they would contact the service to resolve it. This obviously didnt happen.To reiterate, I would never have transferred if there was any additional charge to me, and no person with any sanity would pay over $1200 for a service that was not required. To put into context I had already waited over 15 hours in ER so additional time was not a concern Although this information was provided to SeniorCare emergency medical services they refuse to discuss with the hospital in question. The lack of customer service or ownership of fault is clearly amazing. I suspect that there is an agreement between transportation and hospitals that is overcharging for services that are not needed and this should be looked into