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Find a Location

Senior Management Group, Inc. has 1 locations, listed below.

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    Business ProfileforSenior Management Group, Inc.

    Reverse Mortgage
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/19/2023

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Senior Management Group, Inc. is a reverse mortgage broker.

    Business Details

    Location of This Business
    300 Bedford Ave Ste 202, Bellmore, NY 11710-3531
    BBB File Opened:
    7/14/2020
    Years in Business:
    7
    Business Started:
    7/5/2016
    Business Incorporated:
    7/5/2016
    Accredited Since:
    5/19/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steven Eplan, Owner
    Contact Information

    Principal

    • Mr. Steven Eplan, Owner

    Customer Contact

    • Mr. Steven Eplan, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I first spoke with *************************** on Friday, 12 April, and have been corresponding with him frequently since then. I requested that all contact be in writing in order to avoid any misinterpretation or confusion. I was sent the brochure: Use your home to stay in your home. I read that carefully and have relied upon it and ***** representations ever since. In the brochure it indicated that Unlike conventional mortgages, there are no income requirements for these loans. All of my interest and submissions to Senior Management Group followed on from this statement. In researching reverse mortgages, I feel I am a most appropriate candidate. As is the title of your brochure: Use your home to stay in your home'. That is precisely what I wish to do for the time I have left to live. At this time, I have substantial equity in my home, and I wish to use that to provide funds for the near future. I note particularly the statement in their brochure: 'Unlike conventional mortgages, there are NO INCOME REQUIREMENTS FOR THESE LOANS. (Emphasis added)Currently, I am in very poor health. I have had a heart attack, and have stents in my heart, which is functioning at less that 40% efficiency at this time. I have an aortic aneurysm of 4.5 cm. I have only one kidney left, and it is not working properly I have been on dialysis. I have ******** ******. I am able to walk only with the aid of sticks. My life expectancy is certainly much less than that of a 'normal' 77 year old male.I am not able to work, nor am I able to apply for an equity refinance of my home. I am the perfect candidate for a reverse mortgage. Senior Management Group are We are reverse mortgage brokers. ...there are local banks in your area that I heard does waive some income and credit issues that our banks may not be able to. As Senior Management Group is a mortgage broker. I respectfully request that you place the loan with another bank. I have heard nothing since.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mac H

    5 stars

    11/29/2023

    My wife and I would like to express our gratitude to all of the Senior Management Group and particularly ***************************. Our re-finance was so much easier than we expected. We had listened to our company's "pitches" but found ****'s patience, clarity, quick response, integrity and straight talk made the process much easier than we expected.The equity in our home that Senior Management Group was able to secure has made it possible for us to stay in our home of 30 years. Since then our first grandchild has been born. When our daughter returns to work, we will be caring for **** in our own home and introducing her to the delights of fresh air, a beautiful garden, and plenty of space to run and grow.We could not have achieved this bright new life without ****'s efforts and Senior Management Group's focus on the right financial solution for us. We would recommend their services to everyone!

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