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Find a Location

Bayville Adventure Park has 1 locations, listed below.

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    Business ProfileforBayville Adventure Park

    Amusement Parks

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8 Bayville Ave., Bayville, NY 11709
    BBB File Opened:
    11/13/2009
    Years in Business:
    18
    Business Started:
    1/1/2006
    Alternate Business Name
    • Bayville Scream Park
    Business Management
    • Mr. D.R. Finley, Owner
    Contact Information

    Principal

    • Mr. D.R. Finley, Owner

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On decemeber 8th 2022 me my husband and my children and nieces and nephew went to bayville winter wonderland to have a great Christmas experience. Needless to say it wasnt that at all. It was a very cold day on this day, which you would expect them to have outdoor heater being that we have access to this type of equipment in this time of day, and them knowing children would be present you think they would warm the place up. So we arrive around 5:30 pm that Saturday about an hour drive from ******** **. We go in get our tickets checked we see a lil train driving few kids around the park so thats a good sign. We get our tickets checked and while there the ticket lady took her sweet time to check the tickets and didnt have much to say to welcome us in but that the fun house would be closing at 7. So after ticket checking we go right to the fun house, and it was a dingy litlle maze attraction full of mirrors once we got to the exit before walking out you literally see where they kept the scary customs and decorations this spooked the kids. We leave from there go back to front where you enter the maze. We ask if its another place to the attendant that let us into the maze. And she says yes a tree house is back there. We asked because it was no signs leading to any attraction no lights or anything. We walk a few feet up go into this tree house and we find out its nothing but a yard full of dingy tree with Christmas lights on them we turned around instantly. We then walk from there to the arcade where we walk in there we arent greets by any worked because they are hanging out talk to each other. We go to the diner thats connected because we thought you get your smores from there being no signs anywhere they tell us its outside before you get into arcade. So we walk into arcade by the rock climb no worker there to let us enjoy that so we then walk outside to get the smores where we sat in front of a fire place for a few mines before leaving the park. FALSE ADVERTISEMENT
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tiana D

    1 star

    12/19/2023

    Awful experience!! My husband and I went to Bayville's Winter Wonderland this past weekend. We paid $62 just to walk in. All of the other activities were add ons. The add ons had to be paid with cash only! (SKETCHY!) We paid $28 for mini golf for 2. The mini golf should not be open during the winter time because they do not do a good job of maintaining it. The holes were filled with murky water, dirt, and leaves. Our ***** were lost as they were stuck in the pipes. W had to climb into the water to grab an extra ball. We shared one ball for half of the course. Now for the haunted house. It cost $82 for 2 to attend ONE Christmas themed haunted house. It was only 5 minutes long. VERY overpriced. When all was said and done we spent $172. When I reached out to express my concerns and ask for a refund, the owner sent back an aggressive email back. I would have even taken a partial refund. I was accused of lying about prices. I was never given a receipt. THIS PLACE IS A SCAM!

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