Business ProfileforServedfresh LLC

I placed an order with this company in November 2023 and the order was for (2) shirts. Instead of contacting me advising that (1) shirt was no longer in stock, my delivery came with a paper. I contacted their customer care on 12/29/23 and they told me that the shirt that was out of stock will be restocked in ***** days and can ship if I choose to wait or I can get a refund or store credit that will never expire. I really love the shirt so I chose to wait. I followed up again on 1/10/23 for an update on the restock of the shirt in which they told me it has not been restocked yet but to be on the look out for updates within the next 1-2 weeks. They also advised I can continue to wait or request a refund or store credit again but I chose to wait. I followed up again on 2/6/23 but got no response and that is when the ignoring/no response started. I followed up again on 2/14/23 and nothing. I followed up again 2/15/23 and no response so I requested a refund instead and I have yet to get the refund or a response. I started a new email thread to see if that would work and it did not, no response. I tried calling them and no one picks up. So instead, they still have my money for 1 shirt and I have nothing to show for it. I have the entire email thread as proof of all of this.I had an issue with them back in 2016 and it was very similar but here I am thinking 2023/2024, the company might have gotten better but I was WAY wrong. Do NOT order from this company or if you do, please note you may just be giving your money away as if they are a charity. I have a lot of friends who love the shirts I do have from them but will NEVER think of ordering anything from this company since they know what I went through twice with them.