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Find a Location

Tiny Cuties NYC has 1 locations, listed below.

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    Business ProfileforTiny Cuties NYC

    Dog Breeders

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2810 36th Ave, Astoria, NY 11106-3106
    BBB File Opened:
    3/21/2023
    Years in Business:
    1
    Business Started:
    7/12/2022
    Business Incorporated:
    7/12/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • TinyCuties JJP LLC
    Business Management
    • Chieh-En Tsai, President
    Contact Information

    Principal

    • Chieh-En Tsai, President

    Customer Contact

    • Chieh-En Tsai, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We are sharing this post in attempt to save anyone the heartache and pain that we endured from buying a puppy from ***** (Tiny Cuties NYC) We purchased a small male puppy from her. We never asked her but ***** said he had two testicles and is healthy. Several hours before his 15 hour flight from ****** to *****************, ***** took the 5 month old puppy to get neutered. There was no warning and no agreement to neuter him prior to shipping. She endangered his life and went against airline policies putting a tiny puppy on a 15 hour flight. just a few hours after major surgery. She told us if we didnt want the dog neutered, we needed to pay double for him which was not the original agreement we had therefore was extortion. By the time he arrived to us, he was barely alive. we rushed him straight to emergency vet. His sugar was very low and he had a Severe infection. My wife and I were so traumatized by that experience. The vet was able to just barely resuscitate him . He was near coma. We took care of this poor baby around the clock giving him antibiotics, and liquid food. He did not have an appetite to eat anything not even chicken or baby food. He was always trembling and barely moving. When we took the dog to the vet for a follow up visit in the near future, the vet suspected he has neurological damage, whether it was genetic or from trauma. More to follow on that.Our vet bills were over a thousand dollars. We contacted ***** to let her know of all of this she would not pay for his vet bills. She stopped responding to our texts. The next time she responded her "resolution " was to sell us another dog at full price again. and promising this time she will not neuter him. We have witnesses and text messages tp prove all of this correspondence through out the transaction. We later learned this was not the first un-ethical thing she has pulled with us or other buyers .She deletes her online reviews so the few ****** reviews she has are 5 stars.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shena B

    5 stars

    03/31/2024

    Tiny Cuties NYC is by far one of the most reputable, legit, honest, stand by their word, family friendly pet businesses Ive EVER dealt with. They make you feel comfortable with your purchase and very knowledgeable and making you feel confident in making your purchase and selecting the best furbsby for our family. I would recommend Tiny Cutie to any and everyone (and I will). They answered all my questions from start to finish and reassured my decision. Tiny Cutie treated myself and kiddos like family. I will definitely be follow up asap for pet grooming service, YES! They do follow up pet grooming! I cant wait to reunite my beloved ****** aka *****. Thanks again! See you soon!

    Local BBB

    BBB Serving Metropolitan New York

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