Reviews

This profile includes reviews for ezTaxReturn.com, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  ezTaxReturn.com, LLC

  Albertson, NY 11507

  
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  ezTaxReturn.com, LLC

  1188 Willis Ave PMB 817 Albertson, NY 11507-1229

  
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  ezTaxReturn.com, LLC

  111 Town Square Place Suite 1203 Jersey City, NJ 07310

Review Details

• Review fromJohn G

  Date: 01/20/2023

  5 stars
  Tell you what I think? Sure. The fact that I continue to use your service now and over the past ten years should tell you all you need to know about what I think. I continue to be a satisfied customer otherwise I would have moved on to another service.

• Review fromMarcus T.

  Date: 01/18/2023

  5 stars
  Best online software I been using for 5 years!!!! Well known to keep you updated on your tax return as well.

• Review fromNadine H

  Date: 01/18/2023

  5 stars
  Always the fastest and easiest way to go. Have been using EZ TAX for YEARS now, and love them!

• Review fromRegina J

  Date: 10/31/2022

  1 star

  Regina J

  Date: 10/31/2022

  This is the first time I used EzTaxReturn and this will be the last time I used them. I have filed my tax return about three weeks ago and there was a problem with my tax return. After calling IRS, I was told to contact ***** technical support because the problem I was having was on there end. I have left messages with ********************* and ******** services/IT Department and know one has not returned my phone call to resolve this issue. I will be contacting the Better Business Bureau and Consumer Protection.

  ezTaxReturn.com, LLC

  Date: 11/03/2022

  Dear ******, We sincerely apologize for returning your call 24 hours after you called us, and we are sorry that you faced several problems in getting your return accepted by the **** We hope you will give us an opportunity here to offer an explanation from our end on this situation for your kind consideration. Our records indicate that you tried 5 times to file your return this year and each time you were rejected. As a standard security measure, the *** requires every filer to enter their prior year AGI each year and the *** then checks that number against their records from previous years. Your return was rejected by the *** because your Adjusted Gross Income (AGI) figure from your 2020 return did not match the *** records.Unfortunately, the *** records on tax filer AGI are not always updated on time in their database. The delay in update of records followed by mismatch when filers enter their AGIs results in a rejection. As the *************** pointed out, this is a nationwide issue and is not tied to any online filing programs like ***************  **********************************************************************************. However, your experience matters, and we have decided to refund the amount you paid us for your state tax return. Please note that the federal return was already free of charge to you. Your refund was processed today (11/3) and you should see a credit in the next few days. We also thank you for contacting our service team on November 1st via email and we appreciate the opportunity to promptly serve you and assist you with suggestions to get your return accepted by the **** We thank you for your patience and the opportunity to serve you. Sincerely,***************

• Review fromDoris S

  Date: 10/13/2022

  5 stars
  I have used ***** for years; always makes the preparation of my return easy and if you have questions, they are extremely helpful, prompt and knowledge.

• Review fromChristine T

  Date: 08/29/2022

  5 stars
  This was my first time using ezTaxReturn. I found it easy to use, although there is a lot of typing to be done. I had already figured out my taxes and was glad to see that that our results agreed. I plan to use it next year.