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Business Profile

Computer Hardware

ezTaxReturn.com, LLC

Reviews

This profile includes reviews for ezTaxReturn.com, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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ezTaxReturn.com, LLC has 3 locations, listed below.

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    Customer Review Ratings

    4.26/5 stars

    Average of 116 Customer Reviews

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    Review Details

    • Review fromJohn G

      Date: 01/20/2023

      5 stars
      Tell you what I think? Sure. The fact that I continue to use your service now and over the past ten years should tell you all you need to know about what I think. I continue to be a satisfied customer otherwise I would have moved on to another service.
    • Review fromMarcus T.

      Date: 01/18/2023

      5 stars
      Best online software I been using for 5 years!!!! Well known to keep you updated on your tax return as well.
    • Review fromNadine H

      Date: 01/18/2023

      5 stars
      Always the fastest and easiest way to go. Have been using EZ TAX for YEARS now, and love them!
    • Review fromRegina J

      Date: 10/31/2022

      1 star

      Regina J

      Date: 10/31/2022

      This is the first time I used EzTaxReturn and this will be the last time I used them. I have filed my tax return about three weeks ago and there was a problem with my tax return. After calling IRS, I was told to contact ***** technical support because the problem I was having was on there end. I have left messages with ********************* and ******** services/IT Department and know one has not returned my phone call to resolve this issue. I will be contacting the Better Business Bureau and Consumer Protection.

      ezTaxReturn.com, LLC

      Date: 11/03/2022

      Dear ******, We sincerely apologize for returning your call 24 hours after you called us, and we are sorry that you faced several problems in getting your return accepted by the **** We hope you will give us an opportunity here to offer an explanation from our end on this situation for your kind consideration. Our records indicate that you tried 5 times to file your return this year and each time you were rejected. As a standard security measure, the *** requires every filer to enter their prior year AGI each year and the *** then checks that number against their records from previous years. Your return was rejected by the *** because your Adjusted Gross Income (AGI) figure from your 2020 return did not match the *** records.Unfortunately, the *** records on tax filer AGI are not always updated on time in their database. The delay in update of records followed by mismatch when filers enter their AGIs results in a rejection. As the *************** pointed out, this is a nationwide issue and is not tied to any online filing programs like ***************  **********************************************************************************. However, your experience matters, and we have decided to refund the amount you paid us for your state tax return. Please note that the federal return was already free of charge to you. Your refund was processed today (11/3) and you should see a credit in the next few days. We also thank you for contacting our service team on November 1st via email and we appreciate the opportunity to promptly serve you and assist you with suggestions to get your return accepted by the **** We thank you for your patience and the opportunity to serve you. Sincerely,***************
    • Review fromDoris S

      Date: 10/13/2022

      5 stars
      I have used ***** for years; always makes the preparation of my return easy and if you have questions, they are extremely helpful, prompt and knowledge.
    • Review fromChristine T

      Date: 08/29/2022

      5 stars
      This was my first time using ezTaxReturn. I found it easy to use, although there is a lot of typing to be done. I had already figured out my taxes and was glad to see that that our results agreed. I plan to use it next year.

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