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Business Profile

Exercise Programs

Fitness Connection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

About

About This Business

This company provides fitness center services, including personal training, exercise programs, and physical fitness programs. Basketball (varies by club) Health Club Access, Child Watch, Aerobic Classes, Spin Classes, Sauna, Locker Rooms, Pool/Spa (Varies by Club). 

Refund/Exchange Policy:

All retail sales (Concessions, clothes, accessories) are final. All product sales are final. 

Business Details

BBB File Opened:
12/14/2004
Business Started:
10/1/2007
Business Incorporated:
12/18/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Titan Fitness Nevada, LLC
Business Management:
Titan Fitness, LLC, Managing Member

Additional Contact Information

Principal Contacts
Titan Fitness, LLC, Managing Member
Customer Contacts
Titan Fitness, LLC, Managing Member
Additional Phone Numbers
Other Phone: (775) 359-9393

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy

Cancellations and Freeze requirements: 

Member must provide a 30-day notice and it needs to be received 30 days prior to the member's next billing date which in most cases is the 1st of the month
Some of our service agreements have an obligation period where members must commit to the service relationship for more than 30 days; please see your agreement for more information.
Please note if your Annual Fee falls within your 30-day notice it will be drafted along with your last month.
Cancellations and Freezes can be submitted through the following 3 ways:

* You can cancel or freeze in person by visiting a Fitness Connection location.

* In writing through USPS. We recommend certified mail in case letter gets misplaced or lost.
                                           Texas and Nevada 
                                 PO Box 680768 Houston TX 77268

                                             North Carolina
                                    16969 Texas Ave Ste 500

                                            Webster TX 77598

* You can also cancel or freeze by calling 1-800-922-7898.

Medical/Military Freezes must be accompanied with proof (i.e. Doctor’s note which needs to state a specific time frame for freeze and/or military orders) 


Late Fees

Late fees are assessed for any past due invoices. It is your responsibility to provide Fitness Connection with current billing information at least 2 weeks prior to your billing date.
If you have questions about your account, you can either request to speak to a manager at your facility or call/email the appropriate location listed on the "Contact Us" page of our website.


Refund and Exchange Policy

All Retail Sales (Concessions, clothes, accessories) are final
All Product sales are final


Membership Policies


http://fitnessconnection.com/member-policies/


Business Categories
Exercise Programs

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