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Find a Location

Epic Real Estate, LLC has 1 locations, listed below.

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    Business ProfileforEpic Real Estate, LLC

    Real Estate Investing
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.67/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/16/2020

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    11035 Lavender Hill Dr STE 160-159, Las Vegas, NV 89135-2955
    BBB File Opened:
    2/5/2020
    Years in Business:
    16
    Business Started:
    3/10/2008
    Business Started Locally:
    12/31/2019
    Business Incorporated:
    12/31/2019
    Accredited Since:
    3/16/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Mercedes Torres, Manager
    • Mr. Mathew Theriault, Manager
    Contact Information

    Principal

    • Ms. Mercedes Torres, Manager

    Customer Contact

    • Ms. Mercedes Torres, Manager
    • Mr. Mathew Theriault, Manager

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly M

    2 stars

    10/11/2023

    They make false promises telling you things that are not true. We paid $37,000 for a "once your in your in for life training" that kicked us out of the system 6 months later. We paid almost $40000 and didn't even get to finish it. Then we paid another $16000 for one on one training that they will stay with u until u sign ur first deal. Again that was bs. Then we paid another $4000 to get business credit from there affiliates and to have a tax guy. Again nothing that was promises when you paid was followed thru with. We went from 750 credit scores to almost $75000 in debt and a 500 credit score. Don't do it. Don't waste your money or your time.

    Epic Real Estate, LLC Response

    10/12/2023

    Hi Kelly,
    Your review was a curveball that left us scratching our heads—like discovering the last episode of your favorite TV series got canceled. We’re genuinely sorry to hear you've had this experience. While we wish we could give you a time machine to fix things, the best we can do is offer some real solutions, ASAP.


    Before we do, though... we have ample documentation to back up our offerings and the promises we make—including your own very favorable video testimonial. But we're choosing to keep that between us, as airing it out here wouldn't do either of us any good.

    Here's the thing: Imagine buying a fancy gym membership, complete with personal trainers and a smoothie bar, but never actually showing up to the gym. That’s how we’re feeling right now.

    It's puzzling to us that we're hearing about these issues from you two years after the fact for the first time here in the public sphere. We’d prefer to take this to a more productive platform, and we will if you’re open to it. But, since
    you’ve made this public, we’re sort of forced to respond publicly to save face.

    Let's shift to resolution now. You attended our live training last year and even gave us a thumbs-up on video. Our records show you had a full year of access to all of our resources: daily coaching, Matt Theriault's one-on-one channel and zoom calendar link, and more. However, there's no trace of you using these resources. Not to sound like a high school teacher, but participation counts for grade.

    That said, we’re not throwing in the towel on you. Our offer to guide you until you seal your first real estate deal still stands, as it always has. As for the one-on-one training and business credit, let's sort that out too. We don’t know where that went wrong, but we’re committed to fixing that. So, pick up that phone, dial 725-227-9880, and let's turn this ship around. We're still game if you are.

    Thanks for your feedback. It's the reality check we didn't know we needed but are darn grateful for.

    Wishing you the best, 

    Matt & Mercedes

    The Epic Real Estate Team


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