Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Online Shopping

Zappos.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 927-7671Email BusinessWrite a Review

About

Overview

Zappos.com

400 Stewart Ave

Las Vegas, NV 89101-2913

Get Directions

BBB Accreditation & Rating

Zappos.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

Join Trusted Businesses

Become BBB Accredited

About This Business

Zappos provides shoes, sneakers, boots, and clothing, including items for women, men, and children. The company assists clients with selecting footwear and apparel from various brands.

BBB Accredited Since: 1/14/2005

Years in Business: 26

Products and Services

This company offers footwear, handbags, apparel and accessories online.

Business Details

Local BBB:
BBB of Southern Nevada, Inc.
BBB File Opened:
1/14/2005
Business Started:
5/26/1999
Alternate Names:
Zappos Development, Inc.

Additional Contact Information

Customer Contacts
Legal Department
Ms. Lourdes Castellanos, Accounts Payable and Receivable Staff
Ms. Lauren Collins (Cunningham), Accounts Payable and Receivable Staff
Fax numbers
Other Fax: (866) 927-3291
Additional Phone Numbers
Other Phone: (702) 943-7879
Other Phone: (877) 513-7424
Additional Email Addresses
Primary: Email this Business
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Online Shopping, Shoes

Latest Reviews

  • Cristina D

    "Zappos sent me used pair ofshoes and no refund. This is my first time shopping on a Zappos website." ... Read full review

  • Joe B

    "Make sure you you are relatively sure about your purchase before buying. Because returns are a miserable experience." ... Read full review

  • Forest B

    "I am reporting an atrocious experience done by their own employee. For the record, my call was at around 1:30PM PST on 1/10/26." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.