Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/28/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I brought my 2017 *** sorento in for two extended warranty issues. 1st one was headlights going out every now and then. 2nd potential oil leak of the oil presser sensor. They have a 200 inspection fee to cover non warranty issues. They diagnosed the headlights and said the oil sensor wasn't leaking so I owed them 200 dollars. The service writer **** lied to me saying he had to use a camera and it was really hard to see! A lie. The mechanic **** also, showed me the process to determine if it was leaking. He took out his pen lights and shined on down thru a space and said see there is no oil there so its not leaking . 200 dollars for 30 seconds. Here's the other issue they test drove my car hunting for problems. My car didn't need test driven for the extended warranty problems. The 200 dollars pays for them to **** for problems which o didn't give permission to go test drive my car. Their liars and very dishonest. Watch out for this dealership they probably steal 200 dollars from most customers. And since when is *** charging 200 per hour out in my case 30 seconds. This is a dishonest group of people and the reason why people don't trust dealerships.

  Business Response

  Date: 04/28/2025

  Hello Mr. ******************** liked to apologize for inconvenience you may have experienced. We would like to reimburse you the $200.00

  and once again apologize. 

   

  I will reach out to you by phone as well to confirm your mailing address.

   

  Just to confirm your address is the following

  *************************

  Las Vegas NV 89108

   

  Customer Answer

  Date: 05/01/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  **** ******

• Initial Complaint

  Date:04/10/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date 3/27/2025 dealer sold me *** ******* 2022 Dealer Stock # F621371A VIN ***************** for $28,897 + tax and registration =$31,433 And they accepted to pay $5100 for my *** sedona 2017 trade in value please verify it on my offer agreement from the dealer *************** say the dealer reported to them full sales price is $37,159 Its not makes sense because the **** shows the car was sold for $31,433 They offer me email copy for my contract. I dont have anything yet. I do multiple calls to the dealership. I left voice message and no responseplease provide. A refund for anything over $31,433 and *****% interest generated from 3/27/2025

  Business Response

  Date: 04/24/2025

  Hello Mr. ******** Please see attached purchase order with your signature. As you can see on the "taxable Selling Price" it is $31,433 then tax is added and the title fee. Just below this figure please see "southwestre VSC" for $3000, this is for the extended warranty you purchased. Next line is "GAP by ***" for $990, and this is for Guaranteed Asset Protection (GAP). GAP coverage protects you, the borrower, if the car is written off or totaled by paying the remaining difference between the actual cash value of a vehicle and the balance still owed on financing. The line below this is your trade in allowance of $5061.47 plus your tax credit of $423.90 which brings your total trade in value to $5485.37. Then you received your down payment credit of $500 which brings the total the finance of $37,159.86. I hope this helps in explaining everything on your purchase. Thank you. 

  Customer Answer

  Date: 05/07/2025

  Complaint: 23184389
  
  I am rejecting this response because:
  1.- incorrect VEHICLE SELLING PRICE, I requested before  sign the sales offer agreement for $28,897,
  sales manager accepts after he verified the stock number online on their website $30,892-$28,897=($1,995.00 ) is the discrepancy 
  2.- No authorized products for SOUTHWESTRE VSC $3,000 and Gap by *** $990= $3,990 (I never request it because *** is offering ******* miles factory guarantee for free)
  3.- incorrect tax calculation regarding the incorrect sales price I need a refund for it too please
  
  I request a refund for a total of $5,985 plus the tax amount payed for this amount 

  
  I attached more files in this message to proof the discrepancys 

  
  1- Screenshot from Findlaykia website showing the correct sales price 
  2- RETAIL PURCHASE ORDER provided from the last message  from the dealer showing incorrect sales price and not authorized products added 
  3-  Screenshot from carfax website  showing Estimated Remaining free Coverage *** corporate 
  
  Sincerely,
  
  ****** *******

  
  

  Business Response

  Date: 05/22/2025

  Mr. ******** please see attached documents with your signature on each one accepting these products. 

  Customer Answer

  Date: 06/01/2025

   
  Complaint: 23184389
  
  I am rejecting this response because:
  
  Hello,
  
  
  Thank you for your assistance in this matter. I wanted to let you know that ***** *., the General Sales Manager at Findlay Kia Las Vegas, has contacted me following your request. He has been helping me with the unauthorized add-ons in my contract, including the Ohana Package, GAP, and VSC products.
  
  
  Kiran informed me that the refunds would be credited back to my *********** account and that it would take approximately 4-6 weeks for the process to complete. Since he mentioned this timeframe just last week, I have decided to wait until the refunds are fully credited before closing this claim.
  
  
  Thank you again for your help.
  
  
  
  Sincerely,
  
  ****** *******

  Business Response

  Date: 06/16/2025

  Hello Mr. ******** I am glad to hear that ***** is assisting you in this matter. I appreciate your patience and understanding. Please let me know if you have any questions. 

  Customer Answer

  Date: 06/25/2025

   
  Complaint: 23184389
  
  I am rejecting this response because:

  Hello, Im still waiting for the transactions to appear in my *********** account, as I havent seen any refund reflected yet.
  
  
  I understand the estimated 4 to 6 weeks came from a company that works with you, but I would also like to know if the other refundsthose coming directly from the dealershipare expected to follow the same timeline. I believe you approved them with the person who assisted me last time.
  
  
  Please let me know if they will be issued within the same timeframe and if the refund will be sent directly to my *********** account.
  
  
  I truly appreciate your help. Im being patientI just dont want any more issues. Thank you again, and Ill continue to wait.
  
  Sincerely,
  
  ****** *******

  Business Response

  Date: 06/25/2025

  Good Morning. I sent our check #***** to *********** on 6/***** cleared our bank on 6/23.
  I don't know how long it takes for them to credit is account, but they do have it. Let me know if I can assist further. 

  Customer Answer

  Date: 06/25/2025

   
  Complaint: 23184389
  
  I am rejecting this response because:

   

  Certainly, I understand. ***** has informed me that I will receive a full refund. Could you please send me the check amount? so that I can track it on *********** when it is posted
  
  Sincerely,
  
  ****** *******

  Business Response

  Date: 06/26/2025

  Check amount is for $2162.08.

  Customer Answer

  Date: 06/26/2025

   
  Complaint: 23184389
  
  I am rejecting this response because:

   

  ill give you the update as soon when I see the payment is posted on the account
  
  Sincerely,
  
  ****** *******

  Business Response

  Date: 07/01/2025

  I appreciate the update. 

  Customer Answer

  Date: 07/15/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *******

• Initial Complaint

  Date:02/25/2025

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've called since 2/19 & sent 2 emails to get someone to call me back to cancel a ************************* The products were way over priced & I found a lender to refinance the high interest rate loan, they put me in to a much lower rate. I had a 30 day quote that will expire due to their inaction, because they never bothered to contact me nor respond to the emails. I was promised call backs by several people who answered the phones, others transferred me to voice mails w/no name on them. To date I've received -0- responses. Their customer service ends @ the sale. Someone had the nerve to send me an email begging for referrals. Not happening. After the way I've been treated what's my incentive to give them anything? If anything they're getting this complaint filed & a bad ****** review. I had to contact their warranty *** to get the ball rolling on canceling. I'm told it's a 6-8 week process. That's unacceptable. The amount of the warranties will lower my loan balance to what the bank can give me. The lender they put me w/is worse than they are & antiquated. I wouldn't refer anyone I know or care about to this place. Their customer service after the sale is the absolute worse I've ever experienced but I guess when you don't buy a high end car, this is the level of service you get. I own a ********** & can tell you their dealerships never ever have this type of disgusting service level. I would never buy anything from this place again. They got the only sale they'll ever get from ************** are a serious joke. That's not happening either. They're all about the sale & that's it. So if that's it then I will warn anyone looking to go to them of their intents & the lousy after sale service provided. I just felt like I was being lied to the entire time I tried to cancel them. The warranty *** is no better. I placed reviews on them too. Today's consumer demands excellence in customer service. This dealer can't pass the smell test. Bad service gets bad reviews.

  Business Response

  Date: 03/11/2025

  Both products have been cancelled and refunded. We apologize for the inconvenience, and it taken too long to get refund processed. 

  Customer Answer

  Date: 03/12/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

   

  Good morning,

  
  

  You can actually close this. Right after I filed it, the Sales Manager contacted me and worked through the entire problem with me. We got it all resolved. I made him aware that I filed this. So just wanted to let you know it's OK to close it and let him know that I requested it closed. Thanks

  
  
  Sincerely,
  
  ******* ******

• Initial Complaint

  Date:12/10/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  took my car for a diagnostic to this place becouse it keeps dying. i have put in 3 new batteries since January.they had my car 1 week and when i got it they stated the only thing wrong as the postive battery cable, and they fixed this.5 days later, my car is dead again, they re diagnosed this free of charge and stated my battery was bad and nothing else wrong with this. again had my car 1 week. so i got another new batter. this is in October. 2 week later my car is dead. i have tried calling several times and nobody will answer. i have gone down to the place and they stae they cant do anything for me . i will have to pay for another diagnostic. but they cant tell me what rong with my car. so now i have a dead car, nobdy there will help me me and they have been extremly rude with me. i have paid to get this diagnostic test and they tell me nothing is wrong. but my car is dead. i just want this problem solved so i can use my car!

  Business Response

  Date: 12/10/2024

  Hello Spoke to customer and agreed Apon giving her *** battery and reimbursement of ****** which will be mailed to the address 

  *********************************************************************

  Customer Answer

  Date: 12/10/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *******

• Initial Complaint

  Date:10/10/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I brought my car in on 9/06/24 because I was having acceleration issues, & my car had been burning excessive oil. On 9/11/24 my service writer ******* had called me & stated that my car needed a new engine & a new catalytic converter stating that my engine had scoring due to worn piston ********** catalytic converter was clogged & that my repair totals were about $13k. I had found numerous similar situations of other *** owners that ended up having theirs covered by ***, so I had reached out to *** Consumer Affairs to see what could be done to help with my situation as I could not afford $13k for repairs nor a new car. Consumer affairs reached out to Findlay Kia to obtain information in which took a week for them to reply the reasoning the service writer gave me was that the communication was above him, & he didnt get those, then to be told the next day that apparently the person it goes to is on vacation/out of the office. After a week they finally sent the reply, & I was told that unfortunately there was nothing they could do & no warranties to cover anything. I ended up taking my car to another shop for inspection. To verify that the catalytic converter is truly clogged a back pressure test needs to be completed. For this test to be completed the heated oxygen sensors need to be removed & they were NOT removed prior to me bringing my car to this other mechanic. Therefore, confirmed that my catalytic convertor was not clogged. My car was incorrectly diagnosed, & I was charged a diagnostic fee when they didnt do all the appropriate tests to completely & fully diagnose the issues. Not only did I pay $200 for a diagnostic fee, but I also had to pay $250 for a rental while they had my car (plus an additional $250 to extend my rental). Im disputing at minimum the diagnostic fee ($200) that I had to pay, I dont fee that I should have to pay this fee when they didnt do a full HONEST diagnostic work up. If possible Id also like my rental car fee reimbursed.

  Business Response

  Date: 10/10/2024

  Hello ******

  first off, I apologize for your inconvenience, I am sorry that this happened to you,

  I would like to reimburse your diagnostic fee and pay for ****** of the rentals 

  so, a total of 500.00.

   

  please let me know where I could mail the check to or if you would like to pick up check here. 

   

  you can also reach me 

  ************

  Ryenn Sotelo 

  Fixed operation Director

  Customer Answer

  Date: 10/11/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  

  Please have them mail the check to my address:

  *******************************************

  las vegas , nv 89178

  
  Sincerely,
  
  ****** *******

• Initial Complaint

  Date:08/08/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On or about 9 weeks ago i visited findlay kia to get a refund of my gap insurance and one of the finance associates filled out the paperwork and assured me he would send it in, **** the *** was present. On or about 6 weeks ago i called and spoke to an associate who informed me the document was turned in... I was able to track down the company who sold the gap insurance and sent in the required documents as I was instructed by that company. About 3 weeks ago I called the company and was informed the money was sent to Findlay Kia that same week. I have tried calling the Findlay but I have not been able to connect to anyone who can assist. I have left message for the *** but to date no return calls. I was told by the company who issued the gap ins the amount of the refund was approximately 525 dollars. I would like to know when I can expect the refund.

  Business Response

  Date: 08/08/2024

  My apologies for no one returning your call. Your GAP refund is being processed now and check will be mailed out by Monday August 12th. Thank you. 

• Initial Complaint

  Date:05/06/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have a 2016 Kia **** the engine has now failed. There was a recall on this car SC 176 the *** upgrade which that service was performed but my catalytic converter still overheated and failed my engine. Those exact words are in the recall, and I have been denied twice by the Dealership and *** to replace the engine, as promised in the recall I am now waiting on a third decision from the regional manager. And this is gonna take another 3 to 5 days this is still pending. I hope the results are in my favor as the technician or advisers name is ******* and he had big promises at the beginning. When I drop my car off he states that he is on my side and then he feels that it should be fixed as well. Only time will tail panicked and waiting 3 to 5 additional days.

  Business Response

  Date: 05/06/2024

  good morning, 

  yes we did see that she was denied twice on her techline case which is #******** and Ro# ******, which my technician found during inspection:

  recovered codes p0420 for catalytic converter, p0301-304 for misfire. using kds verified active misfires on all cylinders. following flowchart referenced in campaign sc176,p0420 and misfire dtc's are active. performed compression test. cyl 1 at 155, 2 is low at 90, 3 is low at 140, 4 at 170. engine and catalytic converter must be replaced. contacted techline ******** and was advised vehicle does not have a valid warranty. concern does not meet pi2002yz warranty extension criteria. was advised to provide estimate to customer for repair.

  We have reached out to our DSPM from *** with the proper documentation and details to see if we can get the engine and catalytic converter replaced under one-time goodwill. We are waiting to see what the answer is and we even notified and even copied the customer in the email that was sent to our DSPM. We even informed the customer this takes some time. 

   

  Business Response

  Date: 05/07/2024

  Good afternoon,

                         Just reaching out to inform you guys that ********************* Engine and Catalytic Converter has been approved from my DSPM (*******************) from Kia ********* on a goodwill replacement that was related to the recall SC176. Please see the attachment of the conversation from my service advisor ***************************** who is working with her and informed her that it was approved and everything was ordered and we will be receiving the parts  sometime next week. We also informed her that a rental would be covered during the replacement and repair of her vehicle from Kia.

• Initial Complaint

  Date:04/02/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business is committing fraud because their technicians either don't know what they are doing are just plain lazy and neglectful. My car was due for tire rotation and balance so I brought the car in for service in early Feb. *****, the service advisor assigned to my car, told me that the car is also in need of alignment (which was most likely not needed) so trusting what I was told, I authorized rotation, balance and alignment on my car. Shortly after I got my car back once I was on the highway, I noticed that the steering wheel was shaking and contacted the dealership and was told the bring the car in. I took videos of how violently the car was shaking in the back. They kept my car from 8am to 2pm that day only to tell me that the issue is most likely due to me going over a big pothole or damaging a tire and yet the rims had no damage and were not bent but they insisted I needed new tires. COINCIDENTALLY, the dealership was having a tire sale that week. I left and went for second opinion to a tire shop in town. It turned out that not only was my car not balanced at all, the technician that did the balance either didn't know what he was doing or didn't care. All 4 tires needed to be rebalanced. Not only the tires were counterbalanced meaning the weights were placed exactly 180 degrees opposite each other and canceling each other out, none of the tires were balanced correctly. One of the rear tires was off by 6.5oz which is unheard of for a Kia **** It gets worse, when I called the dealership to address this issue and request for my money back, I was told the tech that worked on my car in Feb was fired and no longer with the dealership, but the service manager, ***, with whom I had to wait 40 min on hold to speak, told me that the tire shop tech who rebalanced my car "better write up a really good story of what he found to be wrong if I want to get my money back". *** refused to take any responsibility that the dealership had a chance to fix the issue and didn't.

  Business Response

  Date: 04/04/2024

  Hello 

   

  first I like to apologize for the way my staff handled your situation we are truly sorry for that.

  I will be refunding the total amount due and I would like to offer you 1 free *************** for the way 

  we handling you issue. so please call me so I can a check request made and sent to the correct address.

   

  ***********************

  ************

• Initial Complaint

  Date:11/16/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 10/11/23 I brought my vehicle in for its ***** mile maintenance which primarily consists of an oil change. Once service was completed I drove the vehicle back home and did not drive more than 50 miles over the next couple weeks. At that time I did not know that my vehicle was overfilled with oil by 2.5 quarts.On 11/2 I drove down to ********** for a trip to ******* and my car broke down near the ****************. My vehicle was stalling, misfiring and shaking badly. I was able to get my car to the ************ dealer service center who on 11/5 diagnosed the issue. **** at ************ reported my car was overfilled with oil by 2.5 quarts which fouled my spark plugs and caused the issue I experienced.I reached out to *** corporate about the issue and they let me know I have to work with Findlay KIA locally for a resolution as this is not a vehicle defect. I have spoken with *** and ***** at Findlay KIA and they have not been willing to take responsibility for the issue. I have been in the dealership twice and sent over 7 emails about this issue to *** and *****. ***** insists *** corporate has to deal with it even though I have spoken with *** corporate many times who insist ***** is incorrect and they are not going to be able to assist.This incorrectly performed oil change has cost me $779.72 as I had to get a rental car to get home from CA and a flight back out to CA in a week to pick up my vehicle when the work was complete. Not to mention the days I have lost due to this.I have provided ***** with the expense breakdown and requested how I should provide receipts but ***** has only responded that this is with *** corporate now. I would like the business to reimburse me for the costs associated with their mistake.

  Business Response

  Date: 11/16/2023

  we are taking care of this concern please close case. thank you

  Business Response

  Date: 11/16/2023

  we are taking care of this concern please close case. thank you

• Initial Complaint

  Date:10/23/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had an appointment here to drop my car for an oil change, anti theft update and speaker diagnostic. I was then assigned to ****** who was rudely informing me that my car would be held until Wednesday to be looked at with no loner vehicle. I then had to seek out management because there was no way that was happening. The management then found me. He led me to another service advisor who helped me. He got me set up, checked in and called me a Uber home. Im home and get a calm around 10 and its **** the service advisor letting me know Id have to wait on a part but the oil change and anti theft update wont take too much longer and h*** call when things are finished. 5 pm ends up rolling around and I never get a call. At around 5:30 I decided to go there myself and see whats going on. And I also called there 50 times before taking an Uber. I get there and the service department is gone. Only a few sales people remained. One of which helped me out. She didnt have much knowledge on checking me out but she ended up closing me out and getting me car back to me. Thank god she was there and had some knowledge or Id be *** thanks to Findlay Kia. I will never be returning here. I dont care if I have to drive to ********* from now on. I will never spend another dollar here with these negligent dingbats.

  Business Response

  Date: 10/23/2023

  Sounds like she is never coming back

  Business Response

  Date: 10/23/2023

  Why would we do anything if she is never coming back?