Business ProfileforAll Roofing Enterprises, LLC

My elderly parents hired All Roofing Enterprises, LLC., to install a silicone seamless roof system on their home. The work was completed in July 2018 and included a 5-year no leak warranty. In 2022 (year 4 of the warranty), a leak occurred over the garage roof, which resulted in damage to the interior ceiling. An inspection of the roof indicated that the silicone coating had peeled off over the garage. During the inspection, the silicone coating was found to be peeling off in other areas of the roof. I intervened on my parents' behalf and in January 2023 contacted Mr. Ferbie C***** regarding the areas where the silicone coating was peeling off the roof. Mr. C***** initially indicated that since a roof mounted air conditioning unit had been replaced a couple of years after the silicone coating had been applied to the roof, the warranty for the entire roof was void. However, he also indicated that he would repair the areas where the silicone coating was peeling off for a fee. The warranty paperwork does not support Mr. C*****'s claims. Additionally, the areas where the silicone coating is peeling off were not near the air conditioning unit and were on separate sections of the roof. After much back and forth communication, Mr. C***** finally agreed to repair the areas where the silicone coating was peeling off. In June 2023, they applied silicone coating to a portion of the garage roof area that had leaked. The interior ceiling of the garage that had been damaged by the roof leak was not repaired. No work was done to the other areas of the roof where the silicone coating was peeling off. I again contacted Mr. C***** regarding the other areas. Mr. C***** again attempted to avoid honoring the warranty by stating that the warranty was void, which is incorrect. After additional communication, he agreed to repair the other areas, but as of this time has not done so. The areas needing to be repaired are small and would likely take less than 2 hours of labor.