Reviews
This profile includes reviews for Citi of Books, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 58 Customer Reviews
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Review fromMilton B. H
Date: 04/18/2025
5 starsIt is indeed an honor to express approval and satisfaction with the impressive and efficient services provided by Citi of Books. More specifically, this Old Soldier has been impressed by the valuable assistance and guidance that has consistently been provided by two of the corporate employees. ******* ****** and **** ******. Noteworthy is their unsolicited wiliness to provide effective recommendations and professional counseling that has benefited my effort to successfully get a book published. They also make easy reliable open communications channels between the me and the Citi of Books staff operations.Citi of Books, Inc.
Date: 05/02/2025
Hello ******! Thank you for your brilliant 5-star review! We are truly honored to receive such positive feedback about our services at Citi of Books. Were thrilled to hear that ******* ****** and **** ****** have made a significant impact on your publishing journey. Their dedication to providing valuable assistance and guidance is a testament to our commitment to supporting our authors every step of the way. We believe that open communication is key to a successful partnership, and were glad to know that you found it easy to connect with our team. Your satisfaction is our top priority, and we are delighted to have been part of your journey to publish your book. Thank you once again for your kind words.Review fromPriscilla d J
Date: 04/14/2025
5 starsI must say I have been pleased with all services. One unexpected surprise they pulled together a beautiful website. ************** ***************************Citi of Books, Inc.
Date: 04/23/2025
Hello *********! Thank you so much for taking the time to leave us a fantastic 5-star review! We at Citi of Books are thrilled to hear that you are pleased with all the services we provide. Its wonderful to know that our team was able to create a beautiful website that effectively showcases your work. We are committed to going above and beyond for our authors, and your satisfaction truly means the world to us. We look forward to continuing to support you on your journey!Review fromFujie F
Date: 04/09/2025
5 starsI am pleased my book came out a beautifully. People are very kind and helpful for my requests of interior design such as layout of page, etc.Especially I thanks for a couple of people whom I talked by phone.They understood my requests very well and answered promptly.Citi of Books, Inc.
Date: 04/15/2025
Hello Fujie! Thank you for sharing your positive 5-star experience with Citi of Books! We are thrilled to hear that you are pleased with the beautiful outcome of your book entitled "Kaenju." Our team takes great pride in providing kind and helpful service, especially when it comes to fulfilling the requests of our dear authors. Its wonderful to know that our staff, particularly those you spoke with over the phone, understood your needs and responded promptly to your inquiries. Your satisfaction is our top priority, and we are grateful for your trust in **. We look forward to continuing to support you in your writing journey!Review fromJennifer P
Date: 03/17/2025
5 starsI am elated with all the publishing and marketing services I have received from Citi of Books. This company discovered the first edition of one of my four-book volume; then after finding out about the four books, they proceeded to offer me a reasonable price for their services on all four. My experience with their professional and personable service over a year's period of time in producing the second edition of these four books was an extraordinary blessing. I commend Mr. ******, who is the Publicist/Marketing Consultant that found me; Director ******** who is the Director who believed in me to the point of creating an affordable service; Ms. ********, who was my first Book Fulfillment Officer and the person who patiently introduced and coached me through the book publishing process; and Mr. *****, whose professional interaction, coaching, patience, and kindness helped me to get across the finish line with all four books. I also commend their editing team that worked in the background and patiently updated my second edition of all four books, with the many updates I requested to the original manuscripts. I feel so blessed that this company found me, and then after finding me they continued to believe in and help me. I commend this company overall to other Indie authors, and I commend these individuals for their kindness. As an Indie Author, I found in Citi of Books a real partner. This company has my prayers and good words for their continued success.Citi of Books, Inc.
Date: 04/15/2025
Thank you so much for your brilliant 5-star review, ********! We, at Citi of Books, are thrilled to hear that your experience with us has been so positive and fulfilling. Its our mission to support authors like you throughout the publishing journey, and we are delighted that our team, including ******************** ******** Ms. ********* and Mr. ****** can provide the professional and personable service you need. Your commendation of our editing team also highlights the collaborative effort we strive to ensure your vision is implemented in the best possible way. We are honored to be your partner in bringing your four-book volume to life and are grateful for your kind words and prayers for our continued success. We look forward to supporting you in all your future endeavors as an Indie author! Thank you again for trusting Citi of Books. Have a nice day!Review fromRaquel M
Date: 03/11/2025
5 starsThank you Citi of Books! I have finally found a publishing team that makes me feel like a best selling author! Looking forward to working with you on my next book project.Citi of Books, Inc.
Date: 03/14/2025
Thank you so much for your kind words, ******! We are thrilled to hear that you feel like a best-selling author with Citi of Books. We are honored to be part of your publishing journey. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Were excited to collaborate with you on your next book project and cant wait to see what you create next. Together, well continue to bring your incredible stories to life and share them with readers around the world.Review fromSteven W
Date: 02/19/2025
5 starsI have been searching for a new publishing company for quite some time now after my previous one, to put it simply, ghosted me. I already had two books published with them and was planning to release my third, but I was unable to get in touch with them. Anyway, enough about that.After extensive research into various publishing companies, Citi of Books stood out the most. The biggest draw for me was their local presence, making communication and collaboration more convenient. I reached out via their website over the weekend, and to my surprise, they responded promptly on Monday right at their opening hours.Before I knew it, I was in contact with two incredible professionals who have made this experience truly seamless. First, ***** *******. From the very beginning, she has been instrumental in getting my project off the ground. Not only did she assist with my third installment, but she also answered all my questions regarding my first two books. What started as a plan to revise them has now turned into a complete republishing endeavor with Citi of Books. ***** has introduced me to a range of valuable services, and I appreciate that theres no pressurejust genuine support tailored to my needs.Then, there's ***** *****. She has been in constant communication with me, ensuring every detailfrom cover design to interior formattingaligns with my vision. Unlike my previous publisher, she has given me full creative control, allowing me to choose my cover style, interior layout, page color, font, and font size. Any issues that arose, whether on my end or otherwise, were met with patience and a commitment to making sure I was completely satisfied with the final product. She has been an absolute joy to work with.Both have made this journey an absolute pleasure, and Im genuinely excited to continue working with them on this project and future ones. Thank you for showing me what it truly means to work with a publishing team that values authors and their craft.Citi of Books, Inc.
Date: 02/26/2025
Thank you so much for sharing your wonderful experience with Citi of Books, ******! Were delighted to hear that we provided a supportive and responsive team after your previous challenges with publishing, making collaboration more convenient for you. ***** ******* and ***** ***** are truly dedicated professionals who strive to ensure that every author feels valued and empowered throughout the publishing process. Its wonderful to know that their commitment to communication and creative control has made your journey enjoyable and seamless, especially as you embark on the exciting republishing of your earlier works alongside your new project. We look forward to continuing this partnership and helping you bring your stories to life in a way that reflects your unique vision. Thank you once again and have a great day.Review fromM.J. S
Date: 02/12/2025
5 starsMy experience with Citi of Books has been quite fulfilling. They do pretty much everything they claim to do for me. As an author, I need help marketing and promoting my books, which this company does well. ***** ***** has been an excellent fulfillment officer. She contacts me often and offers to assist me with whatever project we are working on, such as republishing one of my books. *** ******* is my official contact and is equally efficient, professional, and attentive to my needs. I highly recommend City of Books, **** to authors requiring excellent quality marketing and promotional services.***** *****-******, Author of The ********* SeriesCiti of Books, Inc.
Date: 02/19/2025
Thank you so much for sharing your positive experience with Citi of Books, ****! We are thrilled to hear that our team, especially ***** ***** and *** *******, has been able to provide you with the support and assistance you need as an author. Its fulfilling for us to know that our marketing and promotional services have met your expectations and contributed to your journey in publishing. We strive to maintain open communication and a collaborative approach, so its great to hear that you feel well-supported throughout your projects. Your recommendation means a lot to us, and we look forward to continuing to help you achieve your goals in the literary world. Have an amazing day ahead!Review fromMilton C
Date: 11/30/2024
5 starsZari followed through with each guidepost milestone to a successful conclusion.
M. L. Cox IICiti of Books, Inc.
Date: 12/13/2024
Thank you so much for your brilliant 5-star review, ******! It completes our day to hear positive feedback from our incredible authors like you. Your book fulfillment officer, **** ******, is thrilled with your kind words, highlighting how she stood beside you through each guidepost milestone leading to a successful conclusion of your book. Thank you for trusting Citi of Books. Have a great day ahead!Review fromRosario D
Date: 11/29/2024
5 stars**** ****** is a very professional marketing advisor and we appreciate her help on the publishing of our bookCiti of Books, Inc.
Date: 12/03/2024
Hello *******, thank you for taking the time to leave us a shining 5-star review! We, at Citi of Books, are so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. **** ****** is delighted to know that you acknowledged her effort in your book, providing professionalism as your marketing advisor throughout the process. We are looking forward to the success of your book. Thank you for choosing and trusting us. Have a good day!Review fromKimberly M
Date: 11/23/2024
5 starsThe past few months have been a whirlwind. Citi of Books and its staff are taking an overwhelming experience and making it easier. ***** takes her job seriously with keeping me informed of every step. I absolutely am grateful to ***** for her patience with the layout and editing.Citi of Books, Inc.
Date: 11/27/2024
Thank you so much for your amazing 5-star review, ********! Were pleased to hear that we, at Citi of Books, have been able to help make your experience more manageable. ***** **** is delighted that you appreciated her effort in informing you at each step of the process. ***** *****, your book fulfillment officer, is also ecstatic to know that her patience with the layout and editing made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to work with you. Have a good day!
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