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Find a Location

Reliable Chevrolet (NM), LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforReliable Chevrolet (NM), LLC

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/1997

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    New and Used Automobile and Truck Sales, Mechanical Repairs, Collision Repairs, and Parts

    Products & Services

    Automobiles, Parts, Mechanical Service, Collision Repairs

    Business Details

    Location of This Business
    9901 Coors Blvd NW, Albuquerque, NM 87114-4017
    BBB File Opened:
    4/21/1988
    Years in Business:
    36
    Business Started:
    12/1/1987
    Business Incorporated:
    11/3/1987
    Accredited Since:
    11/13/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3448 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 5/31/2024.

    These agencies may include:

    New Mexico Taxation & Revenue-Motor Vehicle Div

    PO Box 1028

    Santa Fe NM 87504-1028

    http://www.state.nm.us/tax/mvd/mvd_home.htm

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Reliable Collision
    Business Management
    • Ms. Kristi Caudle, Controller
    • Mr. David Baker, Managing Partner
    • Mr. Ken Orosco, General Manager
    Contact Information

    Principal

    • Mr. David Baker, Managing Partner
    • Mr. Ken Orosco, General Manager

    Customer Contact

    • Ms. Kristi Caudle, Controller
    Additional Contact Information

    Fax Numbers

    • (505) 338-5974
      Primary Fax
    • (505) 338-5982
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I made an appointment for my at truck Reliable chevrolet January 2, 2024 for warranty work , was supposed to get a loaner vehicle from the dealership but was told I was going to have to wait till management to approve it, it's now January 22 and they said it was approved but still haven't got me a loaner vehicle . My son is 9 years old with autism and I'm a single parent and they took my only transportation I had to get my son to his appointments. I call each week for updates and still haven't got any answer of when my truck will be fixed or when they can get me a loaner vehicle . I don't know what else to do my son missing therapy appointments and school because of this . My service writer is ***** ****** and the service manager is ***.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tanya A

    1 star

    10/07/2023

    I can not at all add any stars. We have had nothing but bad experiences with this company service department. We bought our vehicle brand new. We take it in often for service. Last year we took it in and our engine some how locked up and we need it to be replaced. For one we drove it in and all of sudden does not start. They lied said they could get it done in a week. For one don't blow smoke up people's butts. We where without a vehicle for six months. Finally got it back thought that was behind us. We took in for service got it back fine. Well it needed another service we took it in on Monday and here we go again something with the transmission that they but the engine wrong and it's leaking into the transmission what the heck. So they promised to have it done by Saturday. So once again no vehicle. Today they call say oh no one has worked on your vehicle sorry we don't have the parts. For one when they called Monday they said they had the parts but for them to tell us they where not the right parts. So now how long will I pay on a vehicle I will not be driving. We have requested a loaner as I still have to work it's been bad enough I have to look for rides and both people for rides. So rude unprofessional and they will not help you to speak to a general manager.

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

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