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Business Profile

Air Conditioning Contractors

JC&E, LLC

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Stephen T

    Date: 07/07/2023

    JC&E is not customer focused, does not take pride in their work, and simply took our money while leaving us with equipment that does not work properly. We had JC&E install a condenser and 3 mini splits in our home. About 1 week after they installed it, the mini splits stopped blowing cool air. They were not responsive in our calls to come fix it, but eventually they came and added more freon but didn't think to check for a freon leak. They also decided that it was a good idea to have the drip lines from 2 of the mini splits just hang over our neighbors roof instead of re-routing them down the side of our unit. Our neighbor complained to our HOA about this, and we asked JC&E to come out and fix it. They asked if they could come back in the spring since the weather was cooling down and we wouldn't need to use the mini splits for cooling. A weird request, but we said that we would wait. When spring came we tried to contact them to come fix the drip lines and the fact that the units weren't blowing cool air again. They never responded to us. Eventually we just had to hire another company to come fix all of JC&E's mistakes and lazy work. JC&E left us with freon leaks, the wrong sized condenser, and improperly routed drip lines that all had to be fixed by someone else because JC&E refused to do the job right and provide basic customer service.

JC&E, LLC is NOT a BBB Accredited Business.

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