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Business Profile

Solar Energy Design

Trinity Solar

Headquarters

Reviews

This profile includes reviews for Trinity Solar's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trinity Solar has 9 locations, listed below.

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    Customer Review Ratings

    3.73/5 stars

    Average of 161 Customer Reviews

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    Review Details

    • Review fromCurtis J

      Date: 07/11/2025

      5 stars
      Working with Trinity continues to be easy. Recently had the good fortune to work with *** as it related to the referral rebate $$. *** was super responsive and made the task very easy and straightforward. Her active and engaged communication made it easy - customer service and engagement has been a strength of Trinity from Day 1 of our project to get Solar Panels installed.Regard,****

      Trinity Solar

      Date: 07/16/2025

      Hi there ****, thank you so much for your kind words! We're thrilled to hear that your experience with Trinity has continued to be a positive one. *** will be so happy to know her responsiveness and support made things easy for you, we're lucky to have her on the team!
      It's incredibly rewarding to know that you've felt well taken care of from the start of your solar journey through to your recent experience. We truly appreciate your continued trust in us and your support.
      Thanks again for being part of the Trinity family!
    • Review fromRebecca & Joaquin P

      Date: 07/09/2025

      1 star
      Our sales *** from Trinity was fantasticprofessional, knowledgeable, and genuinely helpful. We live in *******, ** We signed a 25-year P2P contract in December 2024 with confidence, based on the promises made during that visit.The system was installed in January 2025, and we were told it would be activated within about three months. As of mid-July, the solar panels still arent running, and weve received no clear timeline for activation. We're being redirected to ******* and *****************, and each ***ly is vague and *************** make matters worse, we received a formal notice on June 8, 2025, stating that ********** manages our financingfiled for Chapter 11 bankruptcy in the **** Bankruptcy Court for the Southern District of Texas. While the notice claimed ******* would continue business and servicing existing systems, our experience says otherwise.Trinity also promised a $1,000 referral check within 12 weeks (to us and the couple that recommended us), but its now 1314 weeks and still nothing. Weve followed up with no resolution.Even with an excellent salesperson, this entire process has been disappointing. Trinity sold us a full solar solution, but has not delivered activation or accountability. Until this is resolved, I cant recommend them.
    • Review fromJustin J

      Date: 07/08/2025

      1 star
      Predatory and Dangerous Trinity Solar Failed Me Two of my solar panels werent working for months Trinity didnt notice. Then they removed them from my roof without asking, and charged me over $1,000 to replace them (including $700 for critter guards I never requested).Their equipment also caused a roof fire, which I learned wouldnt have been covered by insurance or their warranty due to how long the panels had been failing. When they offered a courtesy repair, the document tried to waive all liability, now and in the future.I made over 15 calls, most ignored, and went nearly 3 months without resolution.Trinity Solar is predatory, negligent, and evasive. Be very careful.
    • Review fromDaniel B G

      Date: 06/19/2025

      4 stars
      I decided to install solar panels due to the high electric rates in ***********. I was very happy with the way Trinity Solar handled the whole process. I am referring to the $1000 incentive checks that was supposed to come at the end of May. I referred by my neighbor. I was told to reach the accounting department, but was not given a phone number beyond that. Also, concerned that the incentive check wont come because of the chapter 11 filing by one of their partners, **************. They do have receipt of my W-9z
    • Review fromRonald F

      Date: 06/06/2025

      5 stars
      I was approached by a *** at **********, he was polite and helped me find some parts for my pool that I needed. Since they have been around almost 35 yrs. and a neighbor of mine had a great experience, I decided to meet with their ***. ***** was plenty of communication and the *** arrived on time. He was properly identified and professional. After hearing our interests and restrictions on where we were willing to place their panels, he quickly thanked us for our interest and said that he could not provide us with solar panels. He did not waste our time and was not aggressive. He offered to come back if we changed our minds. It was a excellent experience. I recommend your give them a try if you are interested in solar energy.

      Trinity Solar

      Date: 06/09/2025

      Hello ******, thank you so much for taking the time to share your experience! Were thrilled to hear that our team was able to assist you at ********** and that your interaction with our *** was respectful, professional, and informative. We always strive to provide honest guidance and clear communicationwhether or not a system ends up being the right fit. We appreciate your kind words and recommendation, and wed be happy to reconnect in the future if your solar needs or preferences change. Thanks again for considering Trinity Solar! ??
    • Review fromDaniel A

      Date: 05/15/2025

      2 stars
      My experience with Trinity up until now has been a good one. My sales *** was. Wry effective and informative, the install went very well and as planned. I had solar installed in 2023. I recently noticed a panel on my garage after a serious windy weekend was broken. I am not sure if it was my kids or by a flying branch, my kids said it wasnt them. Anyways , I called Sunova in March to get this panel replaced, I explained to the woman the details I listed above, she asked me to take pictures and send to her, she then stated if it was my fault I would have to pay for it. I do not know how to establish fault but in any instance I still wanted the panel fixed. I took the pictures for her and I did get a case number. Thats it , no one ever called me to schedule the repair, nor to even inquire about it. I called my *** and he sent the info to someone else, still nothing. It has been over 2 months since the initial call and still nothing. The whole service experience has really turned me from recommending Trinity to my friends and family to telling them to shop around because this company does not react to nor service their products in a timely manner. We do enjoy the savings but it is now minus 1 panel so I dont helper the full savings and benefits of having solar. Very discouraging and I get emails about recommending to people for a finders fee. Why would I want to get my neighbors mad at me.

      Trinity Solar

      Date: 05/29/2025

      Hi ******, thank you for your feedback and for sharing your experience with us. Were very sorry to hear that youve been having communication issues with Sunnovaespecially after an otherwise smooth solar journey with the Trinity team. We understand how frustrating this must be, and we truly appreciate your patience.
      Please know that our team is committed to supporting you, and wed be happy to help bridge the gap in communication. Were escalating your concerns and will have someone reach out to you as soon as possible to help get this resolved..
    • Review fromRoger V

      Date: 04/22/2025

      5 stars
      I cannot praise enough the Trinity Solar team !!! From ********* ****** our contact representative, to the install team that was respectful of our property and cleaned up after the job is done, to their taking care of a rodent nest under a set of panels you will not find a better company. All that even before we started enjoying the benefits and savings of going Solar!!!!

      Trinity Solar

      Date: 04/23/2025

      Hi *****, thank you so much for your kind words! Were thrilled to hear that ********* and the rest of our team delivered a great experience from start to finish. Taking care of your home and going the extra mile is all part of how we aim to serve. Were excited for you to start enjoying the benefits of solar and truly appreciate you choosing Trinity Solar! Congrats on going green!
    • Review fromJoshua S

      Date: 04/08/2025

      1 star
      For many years Trinity has been harassing me and my family. Every year for multiple years they come to my house and resume to leave. They approach me multiple times in **********. They refuse to take no for an answer. They kept wanting to angry with me. Why don't you have solar? Why don't you want solar? I leave on the side of a mountain in the *****. Not a single house around has solar! I need to get a restraining order or something again this company! They say it is FREE! why don't you want free solar. I have list multiple fact to the contrary! It has gotten so bad. I have asked multiple times for them to leave me allow but they refuse.

      Trinity Solar

      Date: 04/23/2025

      Hello ******, were very sorry to hear about your experience and truly appreciate you bringing this to our attention. Our team has reached out and were eager to connect with you directly to understand the situation better and make things right. Please reach out to us at ******************************************************************************************************************************************************************* so we can resolve this for you. Your feedback is incredibly important to us, and we take concerns like this very seriously. Please dont hesitate to respond when you're readywe're here to help.
    • Review fromPeter P

      Date: 04/08/2025

      1 star
      Complete deception from Trinity. I was told by my sales *** that when I needed a new roof there would be a $500 charge to remove and ***lace the panels. Total c*** They are charging me $6,000!! They don't want to hear anything and now I am stuck with a leaking roof or get over charged by this lying company.

      Trinity Solar

      Date: 04/23/2025

      Hi *****, were sorry to hear about your concerns and we apologize for any confusion regarding this process. Clear and honest communication is important to us, and we regret if that standard wasnt met. That said, were glad to hear our team was able to connect with you directly to help clarify things and work toward a resolution. Our goal is to make your solar journey as smooth and beneficial as possible, and we appreciate your feedback. 
    • Review fromcarlos N

      Date: 03/30/2025

      1 star
      Worst solar company, was offered money to put solar panels on my roof and was never paid. When i soeak to them about it, they continue to tell me that they have no idea what im talking about and to call the person who came to my house, i want these solar panels off my roof.

      Trinity Solar

      Date: 04/22/2025

      Hi ******, we're very sorry to hear about your experience. This is not the level of service we strive to provide, and we take your concerns seriously.

      Were glad to hear that our team has been in touch with you, and we want to assure you that weve been actively reaching out to help resolve this issue. Our goal is to make things right, and we appreciate your patience as we work through it.

      If you have any further questions or need additional support, please dont hesitate to reach out to us directly at *******************************************************************************************************************************************************************. Thank you for bringing this to our attention.

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