Customer ReviewsforTrinity Solar
165 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Laura J
5 stars09/12/2024
***** ******** was my energy consultant, and I can say that I only wish I had another house that needed solar panels. She's clear and helpful and intelligent and kind, and has made the process a delight. The installation crew were just as good, though we didn't have the same depth (or quantity) conversation. They were friendly and efficient. The whole thing, from initial conversation to turning my system on, happened more quickly than I was told to expect; I am very, very pleased.Trinity Solar Response
09/16/2024
Thank you so much for your kind words! We're delighted to hear that ***** and the installation team made the process such a positive experience for you. It's wonderful to know everything went smoothly and even quicker than expected. We truly appreciate your trust and are so grateful for you environmental partnership!Review from John S
5 stars09/11/2024
The process was easy. My initial consultation with ******************************* explained everything about Trinity, how Trinity works and the installation process would go. Everything went as she said it would. The construction was just one day.The other thing ********* explained was upcoming state regulations and how they would effect my utility bill.Trinity Solar Response
09/13/2024
It sounds like your experience with Trinity and ******************************* was smooth and informative! Its great to hear that the process was straightforward and that ********* provided clear explanations about the system, installation, and future regulations. If you have any other questions or need further assistance as you move forward, feel free to ask! Thank you for your wonderful review ****!Review from Amber J
2 stars09/10/2024
I am being generous giving them 2 stars. We had our solar installed in 2021. I must admit, we do see a drop in our electricity bill (during the summer months only!!). Well it came time for me to need a new roof. I went through Trinity because of the benefits of being able to transfer the contract to a new owner and if I need anything done with the roof, Trinity will remove the panels for free. Now it was time for the reinstall (did I mention my solar was working perfectly fine prior to the reinstall). I found out during the reinstallation that squirrels chewed up some of the wires. I am being told that critter damage was not covered under the warranty of replacing the wires. I asked since I just paid them for a new roof why werent wires included (no one can explain that to me). So now my roof has been replaced, the solar has been reinstalled, but my solar is not working due to me having to pay for wires. I offered to make payments but they wont accept it. I dont see how they took payments for the Roof and Reinstall but not for the critterguard/wires. So now I have to wait to come up with additional money just to get the solar turned back on. I said it was working prior to the new roof. Ugh I just want my solar connected so I can begin to receive my savings, but this experience has taunted me.Review from Cortez B
1 star09/06/2024
Lied from the beginning was told **** never be over ****** told me I have one bill. Solar bill from Sept to Feb. ******* ****** Atlantic city electric bill ******* ***** Feb to August Solar bill ******* ****** Solar bill ***** wish I never got SolarReview from Kai S
5 stars08/29/2024
Seamless and transparent process. Couldnt be happier with the entire team. Couldnt recommend more.Trinity Solar Response
08/30/2024
Thank you so much for your kind words! Were thrilled to hear that you had a seamless and transparent experience and that youre so pleased with our team. Your recommendation means a lot to us! If there's anything else we can do for you, just let us know.Review from Joanna T
5 stars08/26/2024
Weve had Trinity Solar since 2018. Our first experience was with our home in **. As the price for energy increases it just makes sense to source our energy from Solar. We have a rate protection for our panels. This is pretty much what sold me. A price guarantee for 25 years. I feel really good about paying less with Solar than paying more and relying solely on **********. Energy companies, such as **********, will inevitably increase their rates every year. Never heard of an energy company going down in price. In fact, Ive been seeing the electric company go up twice every year for the past 5 years. Its pretty much a no brainer. Not sure why people think its a scam. Living proof right here! For anyone hesitant about putting Solar on their house because they plan on selling in a few years, Id say not to worry. We did end up selling our first house and the transfer of Solar ownership was super easy. They were happy to receive the continued savings and we were happy too! Having Solar increased the value of our home. So win-win. We then moved to **, and put Solar again on our new home. Very happy to have joined the Trinity family. Having an extra $300 in my pocket each month is fantastic. And if I may add, their incentives for referrals is amazing. If I refer one or two people, I pretty much cover my solar bill for the year.Trinity Solar Response
08/28/2024
It sounds like youve had a fantastic experience with Trinity Solar and solar energy in general! The rate protection and long-term savings are indeed compelling reasons to go solar, especially given the constant rise in traditional energy costs. Its great to hear how smoothly the transfer of solar ownership went when you sold your first home, and how it even added value to your property. The referral incentives you mentioned are a nice bonusit's always great when you can turn your positive experience into extra savings. Thanks for sharing your story and providing such a detailed perspective; its helpful for anyone considering making the switch to solar.Review from Dave H
5 stars08/23/2024
Great company to work with. Our installation went smoothly and inspections by town have been completed. The building official commented on the high quality and clean work Trinity performed.Trinity Solar Response
08/27/2024
Thank you for sharing your positive experience! Were delighted to hear that your installation went smoothly and that the town inspections were successful. Its fantastic to know that the building official noticed and appreciated the high quality and cleanliness of our work. Your satisfaction is our top priority, and were grateful for your feedback!Review from Gregory B
5 stars08/21/2024
My Trinity Solar project manager was *******************************. She was exceptionally knowledgeable and effectively managed the process of my solar panel installation every step of the way. My wife and I were very pleased with Trinity's conduct of the solar panel installation process and have been happy with the financial benefits that we have seen from the installation to date. I would recommend ******* and Trinity Solar to any of my acquaintances who expressed interest in having solar panels installed.***************************Trinity Solar Response
08/27/2024
Hi *******,
Thank you so much for your kind words! Its wonderful to hear that ******************************* and the Trinity Solar team provided you with such a positive experience. Were thrilled that the solar panel installation has been beneficial for you both financially and in terms of overall satisfaction. Your recommendation means a lot to us. If you or your acquaintances have any more questions or need further assistance, please dont hesitate to reach out!Review from Nick D
5 stars08/18/2024
Since having the system installed last Dec. (2023) I am very pleased with the results. Over the last 6 months there has been an increase in the credit with **********. This is with using the A/C every day this summer! The output of the system is much better that what I had anticipated.Very pleased from the initial meeting, through the roof re shingle and the solar install and turn on. My savings are better than $100.00 each month!Trinity Solar Response
08/20/2024
Thank you so much for your wonderful review, ****! We're absolutely thrilled to hear that you're pleased with your solar system and that it's exceeding your expectations. It's fantastic to know that you're seeing such significant savings, especially during the summer months with daily A/C use! We appreciate your environmental partnership!Review from Vanessa C
5 stars08/17/2024
Trinity Solar was very professional and made it a very easy process to get solar. Highly recommend the *** I used ***** *. for your solar needs.Trinity Solar Response
08/19/2024
It’s great to hear you had a positive experience with Trinity Solar! Shawn J. seems like a standout rep. We will make sure to pass along your recommendation. If you have any more details or aspects of the process you'd like to share, We would love to hear them!
Customer Review Rating
Average of 165 Customer Reviews
Contact Information
2211 Allenwood Rd
Wall Township, NJ 07719-9692
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
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