Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Universal Dentistry has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Universal Dentistry

      5851 Route 42 N Unit 20-A Turnersville, NJ 08012

    • Universal Dentistry

      926 Haddonfield Rd Cherry Hill, NJ 08002-2775

    Business ProfileforUniversal Dentistry

    Dentist
    Multi Location Business

    Additional business information

    Advertising Review:

    On September 11, 2023, BBB contacted the business regarding its website stating the following, "Save up to 60% on comparable care."

    According to the BBB Code of Advertising, "Up to" price savings claims

    Where a savings claim (for example, "save up to 40%") covers a group of items with a range of savings, the number of items available at the maximum savings must comprise a significant percentage, at a minimum 10%, of all the items in the offering, unless local, state or provincial law requires otherwise.

    • To avoid confusion or any possible deception, an advertiser should consider including a disclosure of both the minimum and maximum savings available under the offer. In such an instance, the advertiser must avoid an undue or misleading display of the maximum.
    •  

    Unfortunately, the business failed to respond to BBB's request to modify or remove the claim.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Universal Dentistry has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Universal Dentistry

        5851 Route 42 N Unit 20-A Turnersville, NJ 08012

      • Universal Dentistry

        926 Haddonfield Rd Cherry Hill, NJ 08002-2775

      Location of This Business
      5851 Route 42 N Unit 20-A, Turnersville, NJ 08012
      BBB File Opened:
      10/21/2010
      Alternate Business Name
      • University Dental
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/15/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      Date of transaction: 12/19/2022 Amount paid to business: $3,415.00 Business committed to provide me a six crowns (six-part bridge, bottom front)Account No./Chart No.: ******* The nature of the dispute is that the bridge is too big for my mouth. My gums still remain swollen and bleeding. I went back to Universal dentistry and they informed me that it did not involve the bridge, that I had gum disease and that until I had Periodontal treatment, they would not address my bridge issue. I was informed by another dentist that I do not have periodontal disease and that the bridge must be removed because it is damaging my gums and the teeth underneath are rotting. Universal Dentistry said they would address the issue with documentation from the other dentist, which they were hesitant to provide should litigation be necessary. I do not want Universal Dentistry to touch my mouth again anyway.

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve P

      1 star

      04/03/2024

      Dont go there as they say one thing and do another Have me upper teeth that are green and wont correct it I spent over ******* for that

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.