Medical Lab and Testing
Quest DiagnosticsHeadquarters
About
This business has 1 alert
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:CA AG Settlement
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
OAKLAND – Feb 14, 2024 - California Attorney General Rob Bonta today announced a settlement with Quest Diagnostics, Inc., resolving allegations that the diagnostic laboratory company unlawfully disposed of hazardous waste, medical waste, and protected health information at its facilities statewide. As part of the settlement, Quest Diagnostics will be required to pay nearly $5 million for penalties, costs, and supplemental environmental projects and make significant changes to its operations and practices at its California facilities. Attorney General Bonta is joined by the district attorneys of Alameda, Los Angeles, Monterey, Orange, Sacramento, San Bernardino, San Joaquin, San Mateo, Ventura, and Yolo Counties in today’s settlement.
About This Business
The company offers clinical testing services through its national network of laboratories.
Years in Business: 34
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 3/13/2008
- Business Started:
- 12/12/1990
- Business Incorporated:
- 12/12/1990
- Type of Entity:
- Corporation
- Alternate Names:
- Cleveland HeartLab
- Solstace Lab Partners
- Shiel Medical Laboratory
- Quest Diagnostics Patient Service Centers
- Quest Diagnostics Inc
- Quest Diagnostics Laboratory
Additional Contact Information
- Customer Contacts
- James Davis, CEO
- Stephanie Crescenzo, Company Contact
- Additional Phone Numbers
- Other Phone: (800) 631-1388
- Other Phone: (201) 393-5000
- Other Phone: (908) 800-1602
- Other Phone: (609) 581-7767
- Other Phone: (800) 631-1390
- Other Phone: (732) 462-9020
- Other Phone: (201) 447-9393
Additional Information
- Business Categories
- Medical Lab and Testing, Health and Wellness, DNA Testing, Laboratory Testing
Latest Reviews
Jassen G
"Worst place to go. No person to answer questions." ... Read full review
Yvette C
"The worst place a doctor can send you to get blood work. I have never had to wait this long for my blood work past 3 days." ... Read full review
Alitza M
"Today on 8/7/25 at 2:20 pm I had a drop off specimens at the location in the city of *******, I had a really bad experience with the lab technician today [ ****] was rude for no reason. In a dismissive tone." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.