About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

4/30/2007

Business Started:

3/1/2004

Business Started Locally:

3/1/2004

Type of Entity:

Corporation

Business Management:

Mr. Eden Lulu, President

Additional Information

Refund and Exchange Policy

Conditions of Use
Business will gladly exchange defective merchandise if returned in the original packing within 7 days of pick up. There are absolutely no refunds available. Layaways are good for up to one. If the layaway is not paid within a year the total amount paid will be lost without a refund or a store credit. Cancellation of a layaway before it is expired is subject to a 25% fee of the total amount paid with the remaining as a store credit only.

Once the order is placed with Best buy furniture, the process is to submit an order directly to the manufacturer on your behalf. This typically occurs within a 24-hour period after an order is placed by the customer. Once this step has been completed Best buy furniture, and thus the customer, become financially obligated to purchase the ordered merchandise from the manufacturer. For this reason, No cancellation is possible after the order has been placed.An average order takes 5-15 business days and in some cases can take up to 8 weeks. Again they do not cancel any order after it has been placed.Cancellation of an order after the order has been placed is subject to a 50% cancellation fee with store credit only.

No refunds or credit will be available.Processing fee for financing see stores for complete details.

If the merchandise ordered by you is not delivered by the promised delivery date business must offer you the choice of 1) cancelling your order with a prompt full refund of any payments you have made or 2) accepting delivery at a specific later date.

Damages Policy

Although rare, unfortunately damages during the shipping and manufacturing processes occasionally occur. In order to address any issues promptly please take that time to inspect the merchandise you have ordered upon receipt. Any damage goods on delivery will be returned to the store by their delivery crew, and they will process an EXPRESS EXCHANGE. Although rare, in some cases there is a chance of delay by a manufacturer, business will do their best to exchange damages as fast as they can, but they still depend on manufactures, so Best buy furniture will not be held responsible for any delays caused by manufactures.

Customer Responsibility
It is the customer responsibility to make sure that size of the ordered furniture are to their needs Best buy furniture will not be held responsible for any order that does not fit through any doors or staircases.

Although business tries to show the best images for their products, sometimes colors are slightly different than shown, Best buy furniture will not be responsible for any color or shade difference Than shown on line.The customer is more than welcome to visit the showroom for viewing of the furniture before ordering.Pick UpBest buy furniture will contact you after you place your order to schedule your pick up at the store. They will gladly exchange defective merchandise if returned in the original packing within 7 days after pick up.

Business Categories

Furniture Stores