Business ProfileforHyundai of Paramus Inc

AWFUL AUFUL experience. Two days ago, my Tucson *************************************************** a sharp beeping noice with red battery sign blinking on my dashboard. I could not press P to park, nor hit excel to drive, nothing was working. Thank God it happened on a red light. Cars are honking like crazy going around me. So dangerous. After attempting to turn it off totally and turn my car back on it finally started to move. So after I parked, I looked up the warning sign on the manual and it clearly says "stop driving and call technician immediately". So I assumed it's an issue that needs to be addressed right away. I call Paramus Hyundai, made an appointment. Even got a text to confirm you appointment a day before. So I did. Someone calls from service saying they need to cancel my appointment. So I call back and made a new appointment. Hang up, another call comes through saying no I need to cancel. I mean WHAT? I JUST HUNG UP WITH THEM MAKING THAT APPOINTMENT.. but whatever fine. I call back, they said they would do it for the next day. GOT my reassurance that I would be able to keep that appointment. Guess what, the next morning I get a call saying sorry there's no technician. I MEAN!!!! IF you can not handle the volume, DO NOT MAKE AN APPOINTMENT. why are you taking away my chances to go to a different dealer instead? BECAUSE of what they did, all other dealers are now fully booked too. Would they be responsible for me getting into an accident? The attitude they gave me was just NOT acceptable. "OH ***** I UNDER STAND, BUT I GOT NOBODY. SO WHAT?" kind of attitude is NOT what you show your customers. Just horrible and terrifying.