Customer ReviewsforDCH Paramus Honda

This is my first-ever review, and I am proud to give *** and ****** each 5 stars. Both were wonderful to deal with and they made the buying experience comfortable and easy. So far the dealership has been wonderful at working with me on issues discovered with the way the car came. I am hoping this continues so I can continue spreading the good word about this place.

Paramus Honda is a top-flight dealership. The staff is terrific, from sales to service. They go out of their way to be helpful. It's the reason we keep going back to buy and lease our cars. Recently we got a great deal on a new **** CRV Touring. We can't say enough about the sales rep we worked with, *******************. The man is professional, honest, respectful, friendly and helpful, everything you'd hope to find in a car sales person. He knows his products and is diligent in his effort to work toward a reasonable and fair deal. The same goes for Sales Manager *****************. We have worked with both these men in the past and hope to continue to do so in the future. Bottom line; If you want a fair and honest deal with little or no haggling, then DCH Paramus Honda is definitely a place you need to check out. You will not regret it.

***** was very helpful with all the information to choose the right car for me. The process was a little long but it was worth the time

I bought a 2018 Honda Fit with Paramus Honda almost three years ago with an added warranty for electrical services. Recently my car started having issues when starting (this also happened when I first purchased the car, after two battery replacements it finally stopped.) I was able to jump the car the first couple of times and then that troubleshooting technique no longer worked. I had to tow the car from *** to **, DCH gave me a laundry list of things to be fixed but it apparently turned out to be a missing fuse and according to them an issue when the new battery I purchased from auto zone. Auto zone retested the battery and said it was the alternator. DCH insists its the battery. I dont know. After the fuse replacement the ran fine until this week when it started having trouble starting again and all of the hazard lights are coming back on. I contacted DCH. They told me the issue is that I used a battery from auto zone instead of Honda which is completely absurd. Im still waiting to hear back from the manager of the location. I also got the battery retested again at auto zone, they continue to say its the alternator. My warranty is up at ********** or in Feb, whichever comes first. My sense is that DCH Honda is trying to run out the clock on the warranty.Lastly, I have zero issues with the actual techs but the service agents at the actual desk are disgusting. They give off an obnoxious and sexist vibe, which is completely condoned by management. *** been told to smile, overheard comments that totally support women are princesses and men should infantilize them, its just gross. I totally support the comments made by another receive here, if youre a woman you are treated with thinly veiled contempt.

I bought **** Honda Accord Hybrid Sport. Had a great experience with sales person *******************. He is highly knowledgeable, friendly, funny, and gave us a great deal. He is very diligent and patiently explaining everything clearly. The finance manager is also very friendly and we got the car at a very reasonable price compared to any other. Thank you.

I came here because my car broke down and my friend told me about ********************* and I came in and told him what I was in search of and he helped me find the perfect car for myself. A 2015 Pilot touring. I absolutely love the car and *** made the process super easy for me. He explained everything from the beginning and thanked me for being a Veteran. He's a super personable guy and I truly recommend him to my friends. Thank you so much *** for making my process super easy.

***** did a wonderful job helping me search fig my new vehicle I had all of my questions questions in a breeze

It was an awful experience. I will never forget it or go back. Felt like they were trying to take advantage of me because I am a woman. I caught them in a lie when they were trying to scam me for $5,000.00 in services. I never heard back from the manager when I left a message requesting a call back. They wanted me to replace parts on my car that I did a month ago!! Like what??!! Mind you I take before & after pictures so I knew they were not being honest.DCH Paramus Honda are the worst!!! I was there for services 3 times in one month & all of my lights are still on in my car till this day, feel like they did nothing to my car, but charged me over $3,000.00 in "services."They also recommended services (tire rotation), that I just completed from a mechanic shop. I don't know if I will be a returning Honda customer after that poor experience.

El mejor dealer de la Honda con las mejores atenciones del estado de ********** Me encant visitar DCH PARAMUS HONDA un milln *********** de servicio al cliente a todos especialmente a **************** y ******************************* ellos me atendieron y me dieron trato excelente

Overall great experience with ***** at DCH Paramus Honda. His effort through the whole process helped make an otherwise stressful situation, easy and quick. Besides the necessary aspects of purchasing a car, he also took the time to walk me through all the features of my new car and kept consistent communication while I was waiting for my vehicle to arrive at tye dealer.