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Business Profile

Orthopedic Shoes

Orthofeet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Shoes.

Reviews

This profile includes reviews for Orthofeet's headquarters and its corporate-owned locations. To view all corporate locations, see

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Orthofeet has 2 locations, listed below.

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    Customer Review Ratings

    3.39/5 stars

    Average of 241 Customer Reviews

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    Review Details

    • Review fromPatricia C

      Date: 08/13/2023

      1 star
      Warning BLISTERS! Wore once in the house for an 10 minutes and no problem. Went for a twenty minute walk this morning and have a huge blister on my left foot. This was caused by the ankle strap. I will try to adjust and update this review in a week. Can not wear sandals (due to blister) for a few days. If strap adjustment does not work sandals are going back.FYI style NAXOS.

      Orthofeet

      Date: 08/24/2023

      Thank you for writing, we are very sorry you are having an issue with the fit of your sandal. We have a full 60 day Money back guarantee and can assist you with style and fit if you require, Please call us at ************ for additional assistance Orthofeet ****************
    • Review fromSue C

      Date: 08/10/2023

      5 stars
      These are, by far, the most comfortable shoes I’ve worn for the arthritis in my feet. I’ve been wearing them for years and will keep on wearing them. And they finally have the slip resistant ones so my feet are comfortable while I’m working also.

      Orthofeet

      Date: 08/24/2023

      Thank you very much for writing and we love that you love our shoes!!Orthofeet ****************
    • Review fromBruce W

      Date: 08/08/2023

      2 stars
      I purchased a pair of orthofeet sandals several months ago direct from the online store and I have worn them several times.
      My complaint is with the elastic across the fastenings, the one at the toe (2e width) puts too much pressure on my big toe bunion. Today I finally cut the dang elastic off and it's much better but I find all the elastic under the fastenings just get in the way.
      They are nicely made but I'm not real happy with all that elastic, just too much unneeded stuff.

      Orthofeet

      Date: 08/24/2023

      Thank you for writing, and we are sorry that you have had an issue wiht the footwear. We do have a a full 60 day money back guarantee for your satisfaction. If you require assistance please call us at ************. Orthofeet ****************
    • Review fromDenise V

      Date: 08/07/2023

      5 stars
      Ortho Feet is the best place to buy shoes! They really support my feet and look great! I would recommend these shoes to anyone that needs good support for the feet! I have at least 12 pairs and will continue to buy more.

      Orthofeet

      Date: 08/24/2023

      Thank you so much for writing, we are so very happy that you love or shoes!Orthofeet ****************
    • Review fromNatalie B

      Date: 08/07/2023

      1 star
      The ads coming in from Orthofeet are the most annoying of any ads I've seen. They can sometimes appears 10-15 times on my browner.
      I've yet to find a way to stop them from coming in. Even if I select 'not interested' from the ads selection, they keep coming in.

      Orthofeet

      Date: 12/15/2023

      HI we are very sorry that you are having an issue. You may want to block Pop up ads on your browser,Thank you
    • Review fromRachael S

      Date: 08/06/2023

      5 stars
      I am surprised by all the negative reviews, because I have bought many pairs of shoes and boots from Orthofeet and my experience has always been extremely positive. In my opinion they make good quality, supportive shoes that comfortably accommodate my large bunions. Not every style I’ve ordered has fit me, which means I have also returned a lot. The process is straightforward and they start the refund as soon as they receive the shoes. Once I wanted to do an exchange but the system showed the sandals were still out for delivery, so I just called Customer Services, they updated their system and started the exchange process for me. I would highly recommend Orthofeet.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kinds words, we are so happy that you love Orthofeet products and services!
    • Review fromJoanne B

      Date: 08/01/2023

      5 stars
      Hands-free shoes are the best! I need shoes for arch support. The shoe reaches the highest point of my arch and are comfortable for walking. I own three different shoes/slipper from Orthofeet and have no issues.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kinds words, we are so happy that you love Orthofeet products and services!
    • Review fromMichelle M

      Date: 07/28/2023

      1 star
      I bought a pair of the men's work shoes in February 2023 and they are already falling apart

      Orthofeet

      Date: 12/15/2023

      Hi we are very sorry that you are having an issue with your footwear. Please reach out to us directly at ************
    • Review fromVirginia B

      Date: 07/27/2023

      1 star
      Hi - I purchased a pair of your tennis shoes and like the reviews I read, as I wanted comfortable shoes, that were well padded in the wide toe area. I tried them on when I received them and I too thought they were comfortable, but upon my return to home from my vacation and wearing them for the past month called to talk with a representative of your company (I wished I’d written her name down), I told her that I liked the shoes, except I didn’t feel there was enough padding in the toe box. I felt I was walk-ing in my bear feet which were hurting. I asked if they sold an insert. I was told no, but the heal pieces that came with the shoes should be able to add the comfort I wanted. I explained that I didn’t have “heal” or “arch” problems, as I had an operation on my feet about 35 years ago to correct this pain and pieces you sent were of no value to me. I just wanted a good, wide toe box, comfortable and I thought with cushion for my entire shor and I was disappointed in my shoe comfort and I wanted a full shoe insert, but was told you don’t sell them and the set of plastic pieces should do the trick. I told her I didn’t want them and had tossed them. I could almost see the shock on her face when she heard that and with that she told me that your company would not be refunding me any money. I was calling to order full insets not to return them. This is a product I think would be of value not a customer service person who I felt was disrespectful. My name is Virginia Boucher in Peori, Arizona Thank you

      Orthofeet

      Date: 12/15/2023

      We are very sorry that you had a poor experience and pride ourselves on our outstanding customer service. If there is anything ****** help with please contact ************ and ask for the **************** Manager
    • Review fromAlan S

      Date: 07/27/2023

      5 stars
      All of the products I have purchased are excellently made and are very comfortable and supportive.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy that you love your Orthofeet shoes!

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