Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Orthopedic Shoes

Orthofeet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Shoes.

Reviews

This profile includes reviews for Orthofeet's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Orthofeet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.39/5 stars

    Average of 241 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSharon P

      Date: 09/25/2023

      5 stars
      I have 6 pairs of shoes from Orthofeet. I am a medical provider and on my feet a lot.
      The shoes have addressed my heel pain and corn issues even with my daily 1.5 - 3 mile walk with my husband. I tried a pair of sandals on my trip to Spain, walking all day in comfort! First time I have worn sandals in 10 years.
      I did a lot of research on shoes and feet and have tried numerous brands - I suggest that anyone with feet/back problems have a professional evaluation to make sure they understand their own needs before thinking any product can magically fix them.
      My feet have widened and I have had to adjust my size. I have had to return several orders and the returns and refund services are prompt and simple and exactly as explained.
      this is a reputable and responsible company.

      Orthofeet

      Date: 12/15/2023

      We are so grateful for your loyalty to Orthofeet! Thank you very much for taking the time to share your experience
    • Review fromMadonna D

      Date: 09/24/2023

      5 stars
      Kita - hands free is the shoe for me. The day they came I put them on and wear it everyday since. I would have preferred a different color than rose But comfort is the bottom line, not style. These shoes are way better than a regular tennis shoe. The arch support is excellent, the toe box big enough for my big toe and width just right. I love them.
      Two weeks ago I bought another pair of shoes, in the Casual line. They arrived as promised but the shoes were way too short for my size 10's. The return process of reboxing and printing a label took 10 minutes. Then off to the PO. Thanks Orthofeet, you stand behind your policy. I see the reviews that complain about a 60 day policy. One would think that 60 days, 2 months, is long enough to see if shoes fit.

      Orthofeet

      Date: 12/15/2023

      Thank you for being an Orthofeet customer, we are happy our ********************** and services meet your needs. If we can provide any additional assistance, please call us at ************
    • Review fromJan N

      Date: 09/24/2023

      5 stars
      I've learned the hard way - after buying countless shoes seeking comfort, the ONLY shoes that I consistently get comfort is from Orthofeet. Not only are they comfortable standing and walking, I always get their styles with a velcro clasp on the inside of the foot which is much easier to get on and get off than clasps on the outside of the foot.
      Their shoes last and they fit.
      I no longer buy shoes from anywhere else.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromSherry G

      Date: 09/23/2023

      5 stars
      When I first starting ordering from Ortho I had to keep returning the shoes at no cost until I figured the proper size and width I needed. Now I can pretty much order any style and it will fit so comfortably, I never have problems with my feet hurting anymore. After about 3 months I order their replacement orthotic. I require lots of cush and after 3 months it seems to disappear. I don't have to order another pair of shoes just another orthotic from Ortho which is much cheaper then another pair of shoes.

      I have a bunion and very arthritic feet. I love the extra wide toes on all their shoes, sure makes a difference.

      Sherry Gill

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromKay Frances K

      Date: 09/22/2023

      5 stars
      I am one more happy Orthofeet customer! And have been for several years now.
      Not only great shoes but great service. If I ever need help someone is right there to help me make the right choice. I stand with Orthofeet one hundred percent.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromJody J

      Date: 09/21/2023

      5 stars
      The shoes and sandals I ordered from Ortho shoes are the best in comfort!!

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromPatricia K

      Date: 09/21/2023

      5 stars
      I have worn Orthofeet shoes exclusively for at least 6 years. They are wonderful, do what they say and the company stands behind their promises. I have back, knee and foot problems. All due to arthritis. The shoes are like wearing slippers, no, BETTER because of the support they give. First thing on in the morning, last thing off at night!??

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromBonita B

      Date: 09/20/2023

      5 stars
      Ordered Emma black boot. The most comfortable boot I have ever worn. They come with extra foot inserts and plastic arch support. It takes a few minutes to add or remove insoles for your specific comfort. I wore these boots for several hours for errands. I have flat feet, ankle surgery and metal screws in my foot. So comfortable that I didn't want to take off. Little pricey but very well worth the money to have feet that do not hurt while walking.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromLeigh N

      Date: 09/16/2023

      5 stars
      I have 2 pair of shoes from Orthofeet and I love them both. I walked for 12 days around Greece on rough surfaces and my feet never hurt. I love the free shipping and easy return policy. I ordered a pair of sandals that were too big and returned them via USPS that very day and ordered a smaller size. Thank you for providing a variety of shoes and sandals for foot problems with free shipping and easy returns.

      Orthofeet

      Date: 12/15/2023

      Thank you for your kind words, we are so happy you love your shoes!Orthofeet ****************
    • Review fromSara O

      Date: 09/13/2023

      1 star
      Product not as described, loose cheap uncomfortable shoe claiming the opposite. Do not buy, they don’t honor return policy as stated in website. The website is a possible scam.

      Orthofeet

      Date: 09/15/2023

      Thank you for writing, we verified that you purchased a sneaker in July and had a full 60 day Money back guarantee, if for any reason you were unsatisfied. Orthofeet provides high quality footwear for over 30 years and stands behind our products and services

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.