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Find a Location

IDT Energy, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIDT Energy, Inc.

    Electric Companies
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Headquarters
    Newark, NJ 07102
    BBB File Opened:
    7/15/2013
    Years in Business:
    19
    Business Started:
    5/24/2004
    Business Started Locally:
    3/4/2005
    Business Incorporated:
    5/24/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • IDT Energy, Inc.
    Business Management
    • Ms. Jamie Cusimano, Compliance Manager
    • Ms. Megan Bell, Compliance Director
    • Mr. Michael Stein, CEO
    • Mr. Alan Schwab, COO
    • Mr. Avi Goldin, CFO
    Contact Information

    Customer Contact

    • Ms. Jamie Cusimano, Compliance Manager
    Additional Contact Information

    Fax Numbers

    • (888) 859-9184
      Primary Fax

    Email Addresses

    Customer Complaints

    30 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    A representative knocked on our door on Sept 16th at approximately 615 at night. He said he was here about our utilities and needed to see our meter. He said BGE would have notified us he was coming and maybe we missed the email. He showed me his badge which said he was from Arcadia. He asked to see our last BGE bill to show me where it said he was coming. He pointed to the area where it talks about supply price comparison and said he was here about our bill needing to be lower because of the cost of energy and MD being a free energy state? He again stated that BGE had told us he was coming. I said I wasn’t from here and didn’t understand. He said he just needed my signature to lower our bill. He let me sign even though I told him it was under my wife’s name and not mine. He scrolled through all the consents really fast and just told me to sign. I feel like I was tricked into signing up for this, he mis represented that BGE had sent him. I didn’t realize we had changed suppliers until we received a letter in the mail a couple of days later. The letter says we switched to IDT Energy. This was not authorized by the owner of the account, and the agent misrepresented who had sent him.
    Read More

    Customer Reviews

    32 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John A

    1 star

    04/11/2024

    It's all c*** Who asks you to take your phone off speaker, asks you to turn off any recording devices, calls from their cell phone so it can't be ******* They read your info too you, which who knows how they got it, but they can't spell it. They wanted me to blindly answer yes and no questions. It had scam written from the moment they told me my bill would be $.13 cents from now on. ****, who does this and why. They just want recordings of your voice, probably to do some AI manipulation to do something. God knows .. remember if it sounds too good...

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