Reviews

Review Details

• Review fromNicole S

  Date: 10/21/2025

  1 star
  Absolute scam! This company takes your money with a guarantee in a contract that if they do not get you out of your timeshare they will refund your money. Good luck getting someone to call you back or respond to emails. People answering the phones dont even listen to you, they just send you to voicemail. I sent a certified mail with sign receipt requesting my money back because it has been years and nothing with no response!! Disgusting to take advantage of people that have already been taken advantage of.

• Review fromrichard s

  Date: 10/08/2025

  1 star
  I was promised action to cancel my Wyndham timeshare due to faulty claims and lack of availability. I was told that my fee would be held in escrow until the cancellation was accomplished. i understood that my credit would take a hit but they would get that reinstated.I asked for guidance after 7 months of following their guidance and was told that they would call me back. No phone call and then repeated emails and phone messages, the owner called back and said the his assistant would be handling my case going forward. After repeated emails and requests for help, with no response, I requested my refund, as no service had been provided in 7 months. Again, after more emails and phone calls with no response, I am sharing my total displeasure and regret that I allowed these people to hurt my credit and not have the common courtesy of communication. There was no help and I believe that they are a scam operation. So Sad.

• Review fromJeff G

  Date: 10/03/2025

  1 star
  SCAM!!! AVOID THIS COMPANY!!! After 5 years of no results today I requested a full refund with a certificate signature required letter. No response to any inquiries. AVOID THIS COMPANY!!! ****! SCAM!! SCAM!!!

• Review fromJOHN D

  Date: 05/24/2025

  5 stars
  My experience was great.I called RESOLUTION TIMESHARE CANCELLATION to ask for a free 20 minute consultation. Someone called me back and walked me through what I could do. It was great advice and it was free. He provided a lot of detail about why I was in a very strong position.

• Review fromDJ B

  Date: 05/06/2025

  5 stars
  I can't remember how I found ***, but I did. After leaving a brief message, he called me back promptly and spent the time to give me a very thorough run-down of the time-share process, how to navigate it and what to expect on the resolution. I appreciated his time and professionalism. It was extremely helpful.

• Review fromDavid H

  Date: 03/23/2025

  5 stars
  I contacted Mr. ****** to assist in cancelling our timeshare. Upon learning that our timeshare was through Holiday Inn Vacations, Mr. ****** informed us Holiday Inn had their own program. In doing so he saved us time and $2000. I recommend Mr. ****** and Resolution Timehare for their honesty and professionalism.***** ****** Cape Cod, **

• Review fromNicki T

  Date: 02/26/2025

  5 stars
  My husband and I have been wanting to unburden ourselves of our timeshare for many years. Two years ago we met with our resort staff about relinquishing our deed back to the company but were met with a definitive no. Last week we decided to begin searching for a cancellation program via the internet. I must admit that our expectations were low as we anticipated high costs and potential trust issues with respect to what we would be told. Our search began by reviewing Resolution Timeshare Cancellations website which provided a wealth of information. I looked at many reviews for a variety of companies and spoke with two before coming back to Resolution. A very quick response via phone came from *** yesterday at Resolution who scheduled to talk with me at greater length later in the day. However, in the initial call he asked if I had talked with our timeshare company more recently about surrendering the deed. I shared our previous experience with him but agreed that I would make another effort by phone per his suggestion. By the time I talked with *** in the afternoon, I learned that our resort now has a deed back program for which we qualify and we initiated the process. Thank you, ***, for your guidance and no nonsense approach to timeshare cancellation. You saved us lots of time and money. If youre looking for relief from a timeshare, educate yourself and make Resolution Timeshare Cancellation your first call!

• Review fromDannielle M

  Date: 12/12/2024

  1 star
  Timeshare Resolutions Cancellation (TRC) operates like a Ponzi scheme. We signed a contract on 8/23/2022 to cancel our timeshare, with a promise that the process typically takes 6 months. However, after 6 months, they claimed it takes 2 years. They offer an 18-month refund clause, which we enacted via certified mail on 6/24/2024. This shouldve triggered their refund process, but it didnt.After no refund, we followed up with their attorney, Mr. ****** on 9/23/2024. He falsely claimed the refund check was mailed but may have been mistaken for junk mail. He promised to void and reissue the check ASAP. By 10/9/2024, no check had arrived. When contacted again, Mr. ***** admitted he forgot to send it. On 10/10/2024, he sent a photo of the check, claiming it was mailed with a signature requirement. However, no tracking info was provided.On 10/24/2024, after further follow-ups, Mr. ***** finally provided a ***** tracking number showing the check wasnt mailed until 10/22/2024. When the check arrived, it was printed so faintly that the bank refused to deposit it. On 11/06/2024, I informed Mr. ****** who requested the check to be returned for reissuance. I mailed it back via ***, which confirmed delivery on 11/11/2024. Despite this, *** failed to issue a replacement check.On 12/04/2024 and 12/10/2024, I emailed Mr. ***** again with proof of delivery, but he didnt respond.I strongly urge others to avoid this company and Mr. *****. Their lack of transparency, repeated falsehoods, and delays make them highly untrustworthy.

• Review fromFaye S

  Date: 11/06/2024

  5 stars
  After reviewing our situation, *** recommended us to work directly with the timeshare company to save time and RTC fees (Even if they charge us, it is only a ONE-TIME FLAT fee that you will not find anywhere else!). *** then helped us to review documents we received at NO charge along the way and today we received the official notice of completion of transaction! S****** at ***, we cannot thank you enough for your support!

• Review fromColeman C

  Date: 05/15/2024

  5 stars
  Like most who fall into the trap of buying into a timeshare, my wife and I were looking for a lifeline to help us get out of the mistake we had made.After reading some reviews online and having an initial consultation with a couple timeshare exit companies, we settled on working with Resolution Timeshare Cancellation, LLC. We can't recommend their services enough and if we could give higher than a 5 star rating we absolutely would! ******* and his team, from the moment we began working together, all the way up through the final confirmation that we were fully exited from our timeshare, were always kind, informative, punctual, and more than anything reassuring. The process takes time, and that is what everyone should know before starting down this road, but in that time, Resolution Timeshare Cancellation always made sure we understood where we were in the journey, what was next, and the expectation of of the timetables.Trust us, it's unfortunate to have to find yourself needing these services, but if you do, you are definitely taking a step in the right direction by giving Resolution Timeshare Cancellation the chance to rectify it for you.

  Resolution Timeshare Cancellation, LLC

  Date: 05/17/2024

  Thank you very much for your kind review of our services. We are very grateful for your resounding endorsement. It was our pleasure to assist you in successfully exiting your timeshare. We definitely appreciated your willingness to work in partnership with us and to trust us to ultimately help you achieve your full exit. We wish you all of the best moving forward and thank you again for allowing us to earn your business and your praise.