Reviews

This profile includes reviews for Internet Domain Name Services (IDNS)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Internet Domain Name Services (IDNS) has 2 locations, listed below.

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  Internet Domain Name Services (IDNS)

  924 Bergen Ave Ste 289 Jersey City, NJ 07306-3018

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  Internet Domain Name Services

  2900 Warden Ave Box 92090 Scarborough, ON M1W 3Y8

Review Details

• Review fromMegan M

  Date: 07/29/2024

  1 star
  This company engages in deceptive advertising and scare tactics to attempt to get you to move your domain to their services. They mail fake bills worded in a way that makes it seem like you must pay them in order to keep your site live. I would not pay a dime to this company. They are worse than the ********* station that charges $10 a gallon outside of ************.

• Review fromRenee D

  Date: 04/24/2024

  1 star
  So why aren't they shut down yet????I am new to my position in my organization and I placed an order based on a letter from IDNS that seemed as though they owned our domain. My fault for not finding the teeny print that says it is an offer only. I placed the order with a credit card and received an immediate email confirmation.I called to cancel when I realized my mistake - spoke to someone who was exceptionally rude, which in itself is not a business practice problem (just bad business), but then never gave me a confirmation # for cancellation and no email confirming my cancellation,I called back to ask why, and again he said very rudely " you don't get one. You called we told you it was cancelled." I asked again - so you send an email confirming the order but nothing to show I've cancelled?" he said "That's right." Clearly I now I have to watch my credit card bill. Two things: 1) We are obviously still in a buyer beware world - the letter was DEFINITELY not clear. 2) I would highly recommend not doing business with this company; I have zero trust that they canceled my order. I'm looking at a previous review from **************** below - same exact experience!! I'm heartened by it though; he said he did get his money back.

• Review fromMichael S

  Date: 03/13/2024

  1 star
  This business needs to be shut down. It's a complete scam!I received what looked like an official bill for renewal for my web site domain name for the next 5 years. As this came in at the same time as my renewal for the website itself, I assumed it was legit.I went on line and paid it so that I wouldn't lose my domain name and once I did I got a notification from them that said : "In order to complete the transfer and renewal, we require the Authorization Code/EPP Key from your current registrar."I was confused by this as I thought they were my original registrar.I called to ask about this and to cancel my payment.I spoke to a customer service representative.He was incredibly brusque and short. It seemed like he deals with this same call over and over again.While he did return my money, when I asked him about the letter, he hung up on me.This is a scam and while they did return my money when I asked for it, how many people don't know to ask for it back and end up s******* themselves on their website domain name?By the look of all the reviews here, I'm not the first person to experience this.

• Review fromAvesena HHC

  Date: 02/28/2024

  1 star
  My new intern paid this scam of an invoice!!!!! We received something that looked like a bill for $265.00! I want our business to get the $265.00 that we paid back! The fact that they scam companies is ridiculous!

• Review fromAlan M

  Date: 01/12/2024

  1 star
  ************* Every year they keep trying, why doesn't someone shut them down?

• Review fromTravis P

  Date: 12/12/2023

  1 star
  Scam. Do not fall for this. Sent a $265 bill for domain name expiration renewal for 5 years. THROW IT IN THE ******

• Review fromAmy G

  Date: 10/31/2023

  1 star
  This is a scam. Do not send them money. Contact your provider and pay directly

• Review fromMichael S

  Date: 10/19/2023

  1 star
  They send you a mail trying to pose as your own company that you've worked with before period when in fact they Are not your company and they are overcharging. None of their phone numbers work. This is a really shady company.

• Review fromCarlos M

  Date: 09/14/2023

  1 star
  Today i receive the infamous mail letter that is well design to catch you and pay them $265 for a 5 year domain "renewal". This is outrageous and someone need to act on this, NOW! Beware!!!!

• Review fromAlbert H

  Date: 09/13/2023

  1 star
  Also received the same $265 bill. I am somewhat new to my role so I almost went through and paid it not knowing any better. Glad I checked the BBB first. I consider myself fairly wary of letters like this, but it appears just legit enough to pass muster.