Customer ReviewsforJackson Hewitt - Tax Services of America, Inc.

Terrible company!!!! Both Riverdale and ******* **** locations!!! I was told by both preparers the cost would be $174.00. After inputting the information, we were charged $338. We after questioning the owner about it, he became very belligerent, even calling me names and threatening to call police.Not reputable, taking advantage of senior citizens who have no understanding of taxes. I could go on and on. Terrible, Terrible Terrible. NEVER USE THEM!!!

I went in here to file my taxes. I am in ******* **********. I went in there and they told me with a straight face. They were going to charge $600 to file my taxes. They are scamming and lying because the average price to pay to get your taxes done is 250 on the higher end of things. The place is disgusting dirty ran down the people there have a bad attitude and they look like they just got out of the penitentiary. I saw a ***** in there. I do believe they are scamming people and I would not go there and trust them with my Social Security number. Unless you want to risk identity theft, and paying $600 to do something that is not worth $600

Very helpful service, informative , Was last minute decision, I didnt want to get an extension , if was fast an efficient,

We went to one their offices. I handed the papers to the lady. She told us they did not need any of the papers except W 2's. It started out at six hundred dollars just to put in our W2's. She said we got $170 discount. It still was $430. What a rip off. We will never use them again...Tried contacting someone on how they came up with this amount. My kids taxes were only $120 each. Will be filing complaint with bbb. No one Called us back about how they came up with that amount. There will be more actions taken.

I did my taxes this year with jackson Hewitt and they charged me $600 , i have 1099 Uber I made $400 , i am foreigner i through thats whats the price but after i asked couple ppl they told me its wayy to much then it should. I will never do my taxes again with them

I went to do my taxes, at the Milford location. After waiting a few minutes a guy came, smelling so bad of marijuana. It was really bad. I should have just walked away, but gave him the benefit of doubt. He file my taxes incorrectly, I had to pay more than ******. I went to H&R block to speak to a tax professional, he informed me that the taxes were not correct. Now I have to pay the ****** plus pay again to re do them. That's what happens when your taxes get done by a pothead. Live and learn, so unprofessional, will never ever go there again.....

Jackson Hewitt did our 2021 taxes and made a 100k mistake on our taxes. We had the Worry Free Gaurantee. It has been 5 months and they never gave us a claim number after 3 in person request and emails plus calls. As a US Disabled Air Force Veteran I have never been so dis respected by the biggest blowout. The owner of this franchise should loose their business license in the ****************. My next stop is the ******* *********************** to file fraud charges against those responsible. We are eating thousands of dollars in interest to the *** and they are just laughing at us.Run fast away from Jackson Hewitt if your a veteran, they will cost you thousands by not resolving your tax issues. ****** Bath ******, *******

I am disabled and started to receive disability checks this year and on top of that I have ***** and *****, so I decided I would go to someone for the first time ever to do my taxes. I was hoping that they would know the in's and out's of taxes and get money back that I did not know about was available because I own a house and have kids and whatever else I may be eligible for.I went shopping around for prices before I chose anyone to do my taxes and because I had worked at ******** the gentleman said I would get a discount at the ******* Jackson Hewitt location. I decided they would be the cheapest because of the discount, so I went to ******* after setting up an appointment and a newer gentleman told me it was going to be a different price of $133, which still was not bad. The guy put in my wife's and kids information and taxes and asked for the kids birth certificates and social security cards. So I had to run home and get them and when I got back he asked for my wife's and my cards, so I had to run back home again and grab our social security cards. When it came time to put in my information, he told me that because I did not have a ******* W2 that I would not get the discount, So we still continued on and then he said it was going to be a cost of $452 and because my wife and I figured that he did a big part of our taxes, we felt we had to let him finish the rest of our taxes and go above and beyond to find us more money that we can get back. All the gentleman did was just entered our information on the website and charged us the cost of one of my wife's paychecks.I would not have been disappointed if I was charged the price I was first told or even the second price as well as to be told I would get a discount but then tell me I wasn't going to get the discount. Also to not ask questions that could possibly help with getting a bigger tax return is what caused me to want to never go back to Jackson Hewitt.

excellent service and they get you in and out fast

Tried them for the first time this year and definitely was not impressed!! Half the refund and twice the fee as the preparer from last year with basically the same information. Wont use again.