Business ProfileforJackson Hewitt - Tax Services of America, Inc.

I set up an appointment to file my taxes with a Jackson Hewitt representative 3/21/24 at this location inside ******** ******* took care of me, and scanned in all my tax information. She also took my drivers license and social security card while filing. I received all these items back before my appointment was done. She said however, she needed to have one of her superiors take a look at my tax information to double check it for errors. She set up a follow up appointment with me to finalize my taxes and do the final signing on 3/28/24. She did not show up for this meeting, however. I found out from another couple that was also there for the same reason she did not show up the day prior. I was not notified about the no-show, nor offered another follow up date. No one has answered any of my calls when I call the establishment or try to follow up. I am afraid with all the information that was scanned into the system my identity is in danger. I do not have any further information on the associate besides her name being ******* and she was an African American female, working as an independent. They should not be allowed to advertise tax returns if they are extremely unreliable.