Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mens Clothing

Bucket Culture LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mens Clothing.

Reviews

Customer Review Ratings

1.6/5 stars

Average of 98 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa W

    Date: 05/08/2023

    1 star
    I would never buy from this company again. I received a poor quality hoodie, I followed their policy and requested a refund, sent back their item, paid for the return shipping. Went back-and-forth with their so-called customer service and four months later still no refund. The service and product provided from The Bucket Culture is not even worth one star.
  • Review fromJen d

    Date: 04/23/2023

    1 star
    They dont respond, they sent a damaged hoodie. I sent back the hoodie for a refund still have yet to hear. Dont buy from this company. They should be removed from instagram and other sites so they dont sell their products to kids and people who are expecting quality. **************** is key and they dont have any customer service help to answer any questions. If there was a live person or someone responding they wouldnt be getting this review. Honestly they deserve no stars.
  • Review fromMarsha B

    Date: 04/11/2023

    1 star
    Purchased several items for Christmas 2022 and and all was delivered but I emailed re: exchanging for another size on 1 item and I got a response to that initial email but 'Lowie' never addressed the actual issue. I have sent several follow-up emails and get the auto-response back and then nothing. I have also sent ******** Messages but no response there either. It has now been 4 months! I get emails and texts for their sales but nothing back on my emails...shady! I just want my money back at this point. Christmas present is pointless now
  • Review fromMisty G

    Date: 04/01/2023

    1 star
    They took my money back in December and even sent me a tracking number but the package never left their facility. I have tried NUMEROUS times to get my money back and they ignore me. Ive also put comments on their ******** page and they delete them and never respond. This company needs to be shut down! Such a scam!
  • Review fromAerin D

    Date: 03/29/2023

    5 stars
    I was so worried that my daughters sweatshirt would not come after reading other reviews on here. I ordered it for her birthday a little over a week ago, and it arrived today! It fits perfect, good quality and she LOVES it!!!
  • Review fromBrooke P

    Date: 03/27/2023

    1 star
    This company is horrible. We sent our order back and no response from them after receiving my order!! I have sent them countless emails about my return and still no word from them. My order was over 100 dollars and this is poor customer service on them. Would not ever give them a dime of my money again. So buyers be ware!!!
  • Review fromSANDY M

    Date: 03/24/2023

    1 star
    ABSOLUTELY AWFUL! DID NOT PUT IN THE SWEATSHIRT ORDERED JUST TSHIRT, HAVE EMAILED ABOUT 6 TIMES OVER THE COURSE OF TWO WEEKS WITH NO ANSWER BACK. THEY HAVE STOLE MY MONEY AND DIDNT DELIVER MY PRODUCT. THERE IS NO PHONE NUMBER TO CALL. WASTE OF MONEY AND STOLE MONEY WITHOUT DELIVERING PRODUCT.
  • Review fromAntonio W

    Date: 03/24/2023

    5 stars
    The hoodies look great and increased my rizz which is great cause i didnt have that much rizz ??
  • Review fromKarin S

    Date: 02/13/2023

    1 star
    I too ordered a t-shirt on 12/12/2022 - it is now 2/13/2023 and I have still not received the product. I've emailed repeatedly, as there is no phone number available, to no avail. I've requested a refund through PayPal. I've attempted to canceled the order. And I still haven't heard anything. Total fraud of a company. DO NOT order from them.
  • Review fromCalle H

    Date: 02/08/2023

    1 star
    Purchased, CHARGED my credit card and NEVER received items. Tried to contact via customer support, email, IG no one has ever responded to the 7 attempts made.HORRIBLE. Let me know how else I can get my money back-??Looking to get this group of individuals in BOG trouble for taking money.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.