Complaints

This profile includes complaints for GS1 US's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  GS1 US

  300 Charles Ewing Blvd Ste 202 Ewing, NJ 08628-3400

  
• 

  GS1 US

  7887 Washington Village Dr Ste 300 Dayton, OH 45459-3988

  
• 

  GS1 US

  7887 Washington Village Dr Ste 300 Dayton, OH 45459-3988

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/13/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *** (a "neutral, not-for-profit, global organization") is forcing ********* (e.g. Amazon Sellers) to pay yearly dues ($200 in my instance) just to have the alleged privilege of having UPCs "active" in their system. *** has provided negligible services to my small business, beyond collecting $200/year. They allow zero option to opt out of their forced services. *** offers no discount or method to transfer my UPC codes away, essentially holding them hostage. I have asked them for an exemption and "*****" sent a one sentence email response, "Gs1 does not offer exemptions from fees."For a nonprofit, this highly unethical business practice is extremely troubling, especially when small businesses are forced to comply with their strict terms and conditions ("agreement"). I wish there was a discount, especially for small business whose business is 75% of what it was last year, and yet they continue to hold hostage UPCs (and the ecommerce products connected to these UPCs) hostage. I.e. if you don't give them money each year, they will terminate your UPC, essentially taking down your entire product line on ecommerce.

  

  Business Response

  Date: 03/18/2025

  As a neutral not-for-profit organization, GS1 US is committed to maintaining fairness and neutrality for all our customers. To uphold this principle, we do not offer exemptions or discounts on our services. This policy ensures that every customer is treated equally and that our operations remain unbiased. To provide clarification regarding the terms of the *** Company Prefix license agreement that was agreed to when the *********** Prefix was licensed by the customer, please see below.
  As outlined in the agreement, the use of the *********** ****** is voluntary. However, if the licensee chooses to continue using the Prefix, it is subject to an annual renewal requirement. Specifically, the terms state:
  "This license to use the Prefix shall automatically terminate after one year from the date of issuance by GS1 US unless the Licensee renews said license by timely payment of the then current and applicable annual renewal fee to GS1 US. For purposes of clarity, renewal fees shall not be applicable to the Single GTIN and Single GLN Identification Keys. Licensee shall be responsible for and pay GS1 US for all costs, expenses, or fees (including attorneys fees) relating to the collection of renewal payments. The Agreement and the license to use the Prefix or Identification Keys shall terminate should the Licensee cease doing business and no refunds shall be applied."
  This means that to continue using the GS1 Company Prefix, it is necessary to renew the license annually by paying the applicable renewal fee. Failure to do so will result in the automatic termination of the license. Additionally, please note that renewal fees do not apply to Single GTIN and Single GLN Identification Keys.

  We understand that this may be an inconvenience, and we are here to assist  with any questions or concerns regarding the renewal process. Our goal is to ensure that customers have a seamless experience with **********************.

  Customer Answer

  Date: 03/19/2025

  
  Complaint: 23062444
  
  I am rejecting this response because:
  
  The response provided does not address the core issueGS1s annual renewal fees for UPCs function as unfair, vague, monopolistic, and arguably extortionate practice. While *** claims to operate as a "neutral not-for-profit organization," its troubling business model suggests otherwise. The organization holds a uniquely privileged position in the marketplace, which it leverages to compel small businesses to pay recurring fees under duress.
  
  GS1 provides no substantive service in exchange for these fees. The claimed management of **** does not involve ongoing administrative work proportional to the cost imposed. Other forms of licensing typically involve either a one-time cost or a renewal fee commensurate with actual services provided.
  
  The agreement may state that the use of a GS1 Company Prefix is voluntary, but in practice, it is not. Platforms such as ****** require GS1-registered UPCs, leaving sellers with no viable alternative. This effectively forces businesses into a contractual obligation with *** under terms that offer no flexibility, grace ******** or alternative pricing structures for small businesses.
  
  A contracts existence does not inherently make its terms reasonable, ethical, or free from scrutiny. Many monopolistic and anti-competitive practices rely on restrictive agreements that disproportionately disadvantage smaller entities. GS1s policy of charging perpetual fees for a service that is largely front-loaded (i.e., issuing a UPC once and merely maintaining a database) raises serious concerns about the fairness and necessity of such fees.
  
  While no law requires businesses to purchase GS1 UPCs, major retail platforms, such as ******, mandate GS1-issued barcodes for product listings. The supposed voluntary nature of GS1 prefixes is therefore illusorybusinesses must choose between compliance with GS1s terms or being denied access to critical sales channels.
  
  Additionally, the financial penalty for non-renewal (having products delisted from ******) illustrates that GS1 operates as a gatekeeper rather than a neutral provider. This contradicts the claim that businesses enter into agreements freely. If GS1 were truly neutral, it would advocate for competition in the marketplace rather than monopolizing barcode distribution under restrictive terms.
  
  Furthermore, many businesses purchase GS1 barcodes under the assumption that the initial fee secures long-term use, only to later discover that failure to pay renewal fees results in product delisting. If the renewal fee is essential, GS1 should be transparent at the point of sale about the long-term financial burden, rather than embedding it in fine print.
  
  GS1's refusal to offer exemptions or discounts ***** small businesses. While claiming neutrality, the organization operates in a manner that aligns with monopolistic control rather than a non-profit service provider. The lack of competition and the financial penalties for non-renewal raise concerns about whether GS1s policies align with principles of fair trade.
  
  Many sellers require multiple UPCs due to product variations (e.g., different sizes, colors, bundles), making single GTINs impractical and prohibitively expensive when purchasing them individually. The single GTIN model does not solve the underlying problemit merely shifts businesses into a different high-cost structure.
  
  Furthermore, GS1 did not always require renewals; prior to 2002, prefixes were sold without annual fees. The shift to a subscription-based model appears to serve GS1s financial interests rather than providing additional value to businesses. This raises the question: If **** issued before 2002 function indefinitely without "management," why should those issued today require costly, perpetual oversight?
  
  If GS1 insists that the fees cover necessary operational costs, it should provide a detailed breakdown of where these fees are allocatedparticularly how they benefit individual license holders beyond merely sustaining GS1s internal operations.
  
  Do note "non-profit status" does not inherently absolve an organization from unfair business practices. *** is the sole recognized provider of **** that ****** and other major retailers accept. This unique position enables GS1 to impose fees without competition, a textbook example of monopolistic behavior.
  
  Given these concerns, and the clear imbalance in the exchange of value, a reasonable resolution would be for GS1 to waive the renewal fee in this instance. If GS1 is indeed committed to fairness, transparency, and neutrality, as claimed, it should be willing to accommodate businesses, such as mine which revenue has fallen 34% compared to last year. I have been burdened by these fees without meaningful justification for their necessity.
  
  A reconsideration of the policy and a waiver of the renewal fee would demonstrate that GS1 does not merely operate as a compulsory toll for market access but as an organization genuinely invested in fair and reasonable business practices, especially for being a nonprofit. 

  

  Business Response

  Date: 03/28/2025

  Thank you for reaching out and sharing your concerns with us. We acknowledge the challenges your business is facing, especially with the significant revenue decline you mentioned. We genuinely empathize with your situation and appreciate your candid feedback.   
  
  At GS1 US, we strive to uphold our commitment to fairness,transparency, and neutrality.  As indicated in your agreement, the policies, including the no-refund and non-waiver of annual renewal frees, were agreed to at the time of membership. These policies are designed to ensure consistency and fairness for all our members. While we understand that this may not provide immediate relief in your specific case, these policies are in place to maintain the integrity and sustainability of our services for the entire community.

  Customer Answer

  Date: 03/31/2025

  
  Complaint: 23062444
  
  I am rejecting this response because:
  
  Thank you for your reply. Unfortunately, your response does not resolve the core issues raised in my original complaint and appears to simply reiterate policy rather than address the substantive concerns of ethical business practice, disproportionate fee structures, and monopolistic implications.
  Your reply essentially states, Our hands are tied due to policy, but the Better Business Bureau exists precisely to evaluate whether such policies are fair, transparent, and implemented in good faithnot just whether they exist in a contract.
  This response fails to acknowledge or engage with the specific grievances I outlined, including:
  The lack of meaningful services provided in exchange for the ongoing fees;
  The exploitative leverage GS1 holds as the only recognized source of ***s accepted by major platforms like ******;
  The misleading nature of GS1's original value propositionmany small businesses enter thinking the *** is a one-time purchase, only to later find out they are trapped in a perpetual fee structure;
  The absence of accommodations, exemptions, or even flexible pricing tiers for small businesses, especially those suffering measurable revenue loss;
  The inconsistent historical precedentprior to 2002, GS1 sold prefixes without any ongoing fees, proving that perpetual renewals are not structurally necessary for barcode validity or product traceability;
  The disingenuous use of "voluntary" terminology, when in practice, GS1's position as a monopoly supplier makes participation functionally mandatory for ********* sellers.
  A contract is not a shield for questionable or exploitative practices, especially when entered into under unequal bargaining power and practical coercion. The BBB regularly evaluates whether such agreements reflect industry best practices, transparency, and fairness. Here, GS1s model appears misaligned with the ethical obligations of a nonprofit entityparticularly one that claims to serve a broad and diverse community of businesses, including small operations like mine.
  To reiterate: this is not simply a request for an exemption from a fee. This is a formal challenge to the ethicality and fairness of your organization's business model as it applies to small businesses, and a request for a reasonable and tailored resolution to a clearly one-sided arrangement.
  I therefore renew my request that GS1 waive the renewal fee in this specific instance, given my substantial business downturn and the negligible services received in exchange for this fee. At minimum, I am requesting a clear, itemized accounting of what this fee supports on a per-license-holder basis and how it justifies the cost to my business in practical terms.
  If GS1 continues to maintain a rigid, inflexible policy stance while simultaneously claiming to operate with neutrality and fairness, I will have no choice but to escalate this matter furthernot only within the BBB framework but also through relevant trade organizations, public business forums, and small business advocacy channels.
  I look forward to GS1 taking meaningful action that reflects the values it purports to uphold as a nonprofit industry *******.
  
  Regards,
  
  **** *********

• Initial Complaint

  Date:12/31/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  When started with **********. You guys got me open to account for the same company. Now you telling me to tranfert prefix from one to the other charge 187$. Now you need a letter from lawyer after sending all documents for them to sight a other 200$. Why after email back and forth no one is able to call and help me. Just email back and forth. Wast of time and money

  

  Business Response

  Date: 01/02/2025

  Hello,

  In order for us to better address your inquiry, we kindly ask that you provide us with the name of the company that licensed the GS1 Company Prefix from GS1 US. 

  Thank you for your cooperation, and we look forward to your response.

• Initial Complaint

  Date:10/30/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a license for prefix and GS1 terminated it. Now, they want another $750 to reinstate it. My objection is on their business practice all together, a very valuable practice put in the wrong hands and minds.

  

  Business Response

  Date: 11/21/2024

  Hello,

  Before the GS1 Company Prefix license for esouk, *** ****** company, was terminated for non-payment of the annual license fee on 5/3/2024 several invoices were emailed and mailed to *** ****. The annual license fee is due on or before 12/31 of each year. *** **** licensed the GS1 Company Prefix on 12/2/2021 and at the time of completing the application for the license, it was indicated that an annual renewal fee is required to be paid in order to keep using the prefix. Invoices for the renewal period of 1/1/2024-12/31/2024 were emailed to ********************** on the following dates: 11/2/2023, 12/18/2023, 1/16//2024, and 3/4/2024. A phone call was also made on 3/21/2024 to ************** which was the only telephone number we had on file for *** ****. On 5/3/2024, a termination of the prefix license notification was emailed to the customer. We did not receive any responses to our attempts until 10/29/2024.

  Additionally, when *** **** completed our online application for the GS1 Company Prefix on 12/21/2021, they agreed to our GS1 US COMPANY PREFIX AND IDENTIFICATION KEY LICENSE AGREEMENT and section 11 of the agreement states the following:

  Termination. GS1 US may, in its sole discretion, terminate this Agreement and Licensees right to use the Prefix and/or Identification Keys immediately if the Licensee
  does not comply directly or indirectly with any term of this Agreement. This license to use the Prefix shall automatically terminate after one year from the date of issuance by GS1
  US unless the Licensee renews said license by timely payment of the then current and applicable annual renewal fee to GS1 US. For purposes of clarity, renewal fees shall not
  be applicable to the Single GTIN and Single GLN Identification Keys. Licensee shall be responsible for and pay GS1 US for all costs, expenses, or fees (including attorneys
  fees) relating to the collection of renewal payments. The Agreement and the license to use the Prefix or Identification Keys shall terminate should the Licensee cease doing business and no refunds shall be applied.

  Because of these facts, no refund was issued to the customer. 

   

• Initial Complaint

  Date:10/22/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  we purchased UPC codes from this company just to fulfill amazon selling requirement.amazon does not accept the codes we purchased from them. we never used any of their codes. we want to cancel our order and get refund asap.

  

  Business Response

  Date: 11/02/2023

  The GS1 Company Prefix licensed to EMPEROR ENTERPRISES LLC on 10/10/2023 can be used to create GTINs to identify products. When the customer licensed the GS1 Company Prefix, the customer selected that they read and agreed to the Prefix/GS1 US GTIN/Global Location Number/Exchange Policy which states: GS1 Company Prefix/GS1 US GTIN/Global Location Number Cancellation/Exchange Policy: Once a payment is made to GS1 US, Inc., you may not exchange the licensed GS1 Company Prefix/GS1 US GTIN/Global Location Number. Payments are non-refundable, so please understand your numbering requirements before finalizing your application and making payment. For GS1 Company Prefix or GS1 US GTIN, click on the Barcode Estimator to understand the barcode/Global Trade Item Number requirements.  By submitting the order, you understand the above cancellation/exchange policy.

  While the communication we received was unclear as to what the details were regarding Amazon's refusal to accept the GTINs, we provided the customer with a link to our webpage for Amazon Seller  assistance: ********************************************************************************************* . This webpage provides a list of common challenges and possible solutions that we hear from our GS1 US members who try to list their products with Amazon. If the customer would like to provide us with the specifics of the issue(s) they experienced with Amazon, we will be more than happy to offer detailed guidance on how to resolve this issue with Amazon so they may move forward with listing their product(s) with Amazon. 

  Due to the customer agreeing to the Prefix/********************** GTIN/Global Location Number/Exchange Policy a refund will not be issued. 

  Customer Answer

  Date: 11/02/2023

  
  Complaint: 20767100
  
  I am rejecting this response because this is not fair.

  Amazon and GS1 is forcing us to buy the *** codes from them.When it does not work, they do not take any responsiblity.

  If you are not going to refund this, I will need you to change my prefix and issue me new codes for my different company so I can try with it.

  After this point, I will not keep you responsible for it. I will need prefix to be changed and new prefix given to my new company.

  
  
  
  Regards,
  
  *********************

  

  Business Response

  Date: 11/08/2023

  To help understand the issue(s) you are experiencing with listing your products with the GTIN(s) you licensed, please provide the reason for rejection from Amazon and also the GTIN(s) that you submitted to them. We would like to understand and try to help you resolve this issue with the GTIN(s) you licensed as they are authentic and uniquely identify your company's brand and products.

  Customer Answer

  Date: 11/20/2023

  
  Complaint: 20767100
  
  I am rejecting this response because: Amazon does not accept the GS1 codes for my company.

  I am being very reasonable. I am not asking you to provide me refund.

  I am only asking you to transfer GS1 codes to my another company with new prefix so I can start selling my products.

  Only thing I am asking from you is to provide me new prefix and attach it to my company.

  
  
  
  Regards,
  
  *********************

• Initial Complaint

  Date:07/11/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought 12 barcodes in for 2020 for $250. During covid, i had a hardship that prevented me from using my barcodes. Now nobody can tell me what happened to my barcodes or compensate me my $250

  

  Business Response

  Date: 08/07/2023

   

  This letter is in response to the above referenced complaint.

  
  Our records reflect that ***** applied for GS1 US Membership and was licensed a GS1 Company Prefix on 12/31/2020.  According to the license agreement (agreed upon at the time of application), a license renewal invoice (for the continued use of the licensed GS1 Company Prefix) was sent November 1, 2021.   Reminder invoices were sent each month to *********************; however, no payment nor response was received. The license was terminated on 5/4/2022. I see record of phone conversations ********************* had with our office (as recently as 7/12/2023) regarding receiving a credit for the initial fee paid for the terminated prefix license. ***** was advised that ********************** does not issue credits as the initial fee paid on 12/31/2020 was for the first year of membership.

  
  Through our conversation with ********************* on 7/12/2023, a refund nor credit will be issued for the initial fee paid on 12/31/2020.

   

  Sincerely, 

   

  ******* W

   

  ******* | Manager, Member Support | GS1 US

  Customer Answer

  Date: 08/07/2023

  
  Complaint: 20308105
  
  I am rejecting this response because:
  
  I did reach out and let them know my business was on hold for Covid.

  They never told me I would lose all my credits.

   

  $250 later I have nothing 

  
  
  Regards,
  
  *********************

  

  Business Response

  Date: 08/23/2023

   

  Regarding Complaint #******** for *********************:

   

  On February 1, 2022, an agent called ********************* at ************ and introduced himself and the company he was calling from. She said, no thank you and disconnected the call. This call was one of several efforts to obtain payment for the past due renewal of the GS1 Company Prefix license for Maliib. There isnt a record of a phone call or email, prior to the termination of the license, from ***** advising ********************** that her business was on hold. Additionally, the license agreement that ***** agreed states that the renewal of the license must be paid to continue usage of the GS1 Company Prefix.

   

  The previous decision still stands. There will be no issue of a refund or credit.

   

   

   

  Best Regards,

   

  *******

  Customer Answer

  Date: 08/23/2023

  
  Complaint: 20308105
  
  I am rejecting this response because:

   

  please have the company provide a record of a call, email or anything signed about losing $250.

   

  I did call and they would not let me renew in order to extort me into paying $250 again 
  
  
  
  Regards,
  
  *********************

• Initial Complaint

  Date:09/19/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I missed my annual renewal fee of $150 in Feb this year, due to illnesses and did not see any email about it being due. I did get an email about a month ago saying my account was terminated for non-payment. I immediately went online when I saw this, and attempted to pay, but their website would not allow me. The new invoice was $189 which included an administrative charge. This email gave me a email to respond to with issues, which I emailed no less than 6 Times, with No Response. I called and got through to their cust serv. and the girl informed me that I would now have to Pay an additional Approximate $650 ( I don't remember the exact amount, but it was well over $700 total). I said that was an INSANE amount of money for a late fee, and would not pay it. She gave me another email to send to, to request to waive that fee and I did email to that one, but of course, I got No response again from this company, and its been about 10 days. GS1 has the absolute worst customer service I have ever dealt with, and I never even received anything in the mail about the Account in risk of being de-activated. If I would have realized how late the payment was, I would've taken care of it ASAP. I have been a customer for many years, and always paid very timely, usually immediately.

  

  Business Response

  Date: 09/20/2022

  Reinstatement at the renewal fee of $150. An invoice will be emailed to *****************************. Please confirm physical and email addresses where invoices should be sent going forward. 

  Customer Answer

  Date: 09/20/2022

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *******************

• Initial Complaint

  Date:09/06/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We have used Gs1US barcode since 2018, and paid the initial fee and renew fee ever since. Our business has been impacted by covid and delay the payment for 2022. However, GS1US decided to terminate our account and asked us to pay $1000 fee to reinstate our account without any prior notice. The renew fee is only $250, they decided to charge $1000 in additional to the $250 renew fee, which is insane.Can you help stop this unethical practice?

  

  Business Response

  Date: 09/06/2022

  Account 16076963 was reinstated at the renewal fees of $150 and $50 today.
  

  Customer Answer

  Date: 09/06/2022

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thank you very much making this effort. It would be easier if the first customer representative can do the right thing for me. 
  
  Regards,
  
  *********************

• Initial Complaint

  Date:07/09/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My business is winding down and I wish to close my GS1 account. They have just invoiced me for renewal. I've spent considerable time on their website and searching online for how to close my GS1 account. I was unable to find any information. Being able to close the account should be visible and accessible from within the account profile. I would like for GS1 to close my account and void the invoice.

  

  Business Response

  Date: 07/10/2022

  The request to cancel Membership will be processed, and an email confirmation will be sent once completed.