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Business Profile

Nuts

Nuts.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nuts.

Reviews

Customer Review Ratings

1.33

Average of 27 Customer Reviews

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Review Details

  • Virginia L

    Date: 04/20/2023

    I ordered mixed nuts for a funeral and was told the order would be delivered on time. Then I received an email stating the order would be delivered days later. Twice people at the company told me that as soon as I cancelled the order and the product was returned to the company I would receive the credit on my credit card. That never happened until I called today, 10 days after the nuts came back to them. This is very bad customer service!

  • Christina R

    Date: 04/01/2023

    Lead Warnings Hidden on Products Online.This company is completely dishonest. They do not properly display Prop65 Lead warnings on their products - and it is only after you pay for and receive the product that you see any Prop65 Lead Warnings displayed on the product. Who wants to consume Lead in their food items? No one. I never would have ordered these items if the (mandated) Lead warning were displayed properly online. When I contacted **************** with my concerns, they basically blew me off and told me via email that Prop65 shouldnt be taken seriously. Also, there is no clear way to leave a product review on their website, which leads me to believe that the reviews are either outright fakes or paid for through comps to selected customers. I have requested a refund for the items in question, but have not received a reply.

  • Chris C

    Date: 02/06/2023

    Ordered item online. They sent wrong item and expects me to pay shipping and reorder. There is an error they fail to address and blame the consumer

  • Amelia R

    Date: 01/21/2023

    I bought nuts and butter from Nuts.com. They mislead me with their gluten free promise. I called and double checked to make sure gluten did not touch the nuts I bought and butter. There was a wheat label in the butter for possible contamination. I got really sick.Reached out to them and gave me credit to order for them again! Now why would I do that!

  • Will E

    Date: 01/04/2023

    Sent friends gifts this christmas and they loved it! the packaging was really nice and fun. The products were yummy

  • Donna S

    Date: 12/28/2022

    Ive contacted customer service twice today regarding my order which hasnt been delivered as promised. The tracking hasnt been updated since 12/25 and indicated its still moving through the system so I have no idea if the carrier has it. Im contacting my credit card and disputing the charges and will never make the mistake of doing business with nuts.com again

  • Bruno B

    Date: 11/12/2022

    VERY poor customer service. They seem to be run by complete idiots. I would never order from them again. You have been warned.

Nuts.com, Inc. is NOT a BBB Accredited Business.

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