Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Sendaframe.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

Reviews

Customer Review Ratings

5/5 stars

Average of 43 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCindy M

    Date: 09/16/2022

    5 stars
    I just spent a good amount of time on the phone with a wonderful representative, he listened to what I needed, which was an odd size and he painstaking went through all the possibilities with me. He helped me select a couple of beautiful frames. I was impressed with the vast selection and incredible support!
  • Review fromMichelle H

    Date: 09/09/2022

    5 stars
    Hi BBB - I called the Send-A-Frame company to thank them for the beautiful job they did on my order. I needed it rushed, they didn't charge me anything extra. And I received it 3 days later with free ****** Can't beat that. The young lady I spoke to said that she would really appreciate if I made a review on the BBB. So - what a wonderful company! I had used them before, about 2 years ago for a large order of Christmas gifts and then thought about them when I needed this wedding gift asap. The customer service rep went way beyond what I would expect of someone, helping me to checkout. Then someone called to check if I needed a gift card (I didn't). And - as I said - my gift arrived only days later, packed as if a truck could run over it and not damage it. I have ordered from ******** and others - beautiful too, but this was a jewel. Best of luck to you all - and please keep up the great job! *****************************, order # ***-498485
  • Review fromMichelle H.

    Date: 09/01/2022

    5 stars
    I have used Send a Frame for years for a variety of beautiful frames including personalized baby frames. The frames and the personalization are top quality, beautifully done and cherished by the recipients. A fabulous company offering fabulous frames and customer service!

    Sendaframe.com

    Date: 09/07/2022

    Thank you very much for your kind words and vote of confidence. It is a very much appreciated "tip". All our customers are treated with care; your account has been noted as a friend of the family.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.