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Find a Location

Exclusive National Auto Club has 1 locations, listed below.

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    Business ProfileforExclusive National Auto Club

    Auto Warranty Plans

    At-a-glance

    Customer Reviews

    2.32/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    66 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    340 Drum Point Rd, Brick, NJ 08723-6840
    BBB File Opened:
    3/31/2021
    Years in Business:
    4
    Business Started:
    9/12/2019
    Business Incorporated:
    5/22/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nicholas LoBue, Owner
    Contact Information

    Principal

    • Mr. Nicholas LoBue, Owner

    Customer Contact

    • Mr. Nicholas LoBue, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    66 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    i was sold a **** care extended warranty policy FOR MY **** MUSTANG. ,I did ask many question as i am familar with these policies, the sales man ***** reassured me the company who will issue policy for me is called "**************"I asked. multiple times what is ************** of company and details of policy.He said it was $99.00 for first month month which would be enough time to get ************** so i could review details being told to me & $175.11 per month there after, also i was told i could cancle policy at any time this has no contract. I Did give my credit card for 1st month of $99.00 and told him i would set up future payments with a different method or card if i decide to keep it. I DID TELL HIM VERY CLEARLY NOTE" DO NOT CHARGE THIS CARD GOING FOWARD IT IS ONLY FOR $99.00" ***** said sure no problem. After first month i did not recieve any documents i was promised booklet with coverage details and ID card i GOT NOTHING, so i became suspicious & i called and CANCELED it.(obviously since they told me wrong company name LIED my policy was not cancled read on ) Unknowing to me this company had bin billing my card $175.11 under name of PAYLINK. i Then find out that this so called policy i was sold is from a company name of Exclusive,then after further investigation found out its called ANOTHER NAME THEN AFTER MULTIPLE CALLS the comapny name is SUNPATH, i was given 2 different names and none were what i was told i was buying "OMEGA". This company is a SCAM in multiple forms not to mention i cancled ********* continued billed my credit card for 8 months straight with out my approval, They are liars. Tell you what you want to hear and steal your money. I am requesting your help to get full refund of my initial $99.00 & $175.11 billed January through July 2023.Not product i was told i was buying, disreguared my billing instructions billing me after cancled, and did not cancle my policy in January 2023 when i called they are verry sneaky using a third party ******.Took me weeks of calls to find out this info and dont trust them to make this right thus reason for contacting the BBB.
    Read More

    Customer Reviews

    37 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jerry c

    2 stars

    01/18/2024

    This company fabricates lies about other extended warranty companies to get your businness. For example they told me that carshield was in a classaction suite. Is this the kind of company that you are looking for

    Exclusive National Auto Club Response

    02/10/2024

    Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We apologize if you feel as though your interactions with ENAC were less than satisfactory. Upon looking into customer records, a full refund was processed back to the original payment method as of Feb ****. If you have any additional questions or concerns, feel free to call **************** at ************. Thank you.

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