Customer ReviewsforExclusive National Auto Club

This company fabricates lies about other extended warranty companies to get your businness. For example they told me that carshield was in a classaction suite. Is this the kind of company that you are looking for

Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We apologize if you feel as though your interactions with ENAC were less than satisfactory. Upon looking into customer records, a full refund was processed back to the original payment method as of Feb ****. If you have any additional questions or concerns, feel free to call **************** at ************. Thank you.

No stars. I'm not sure who to blame. But I gave my personal bank info to exclusive national auto club. I have an Endurance car warranty. On Jan 3rd, I paid Endurance for 2 months bc I missed Dec's pymt. They have a 3rd party Mepco whom you make pymts to. I asked about getting back on auto pay and was told by mepco I wld have to call Endurance. When I called Endurance somehow I was talking to someone from exclusive national, who stated that my contract w/Endurance was null and void. I was confused and ended giving by info to exclusive national. We hung up. But it wasn't sitting right with me. So I called Endurance back and spoke with Nate (acct mgr). My acct was in good standing. He stated some companies buy phone #'s. I got angry when he said this bc in order to buy Endurance had to be selling. He offered me a free month. Told me to call exclusive national and cancel my contract. I so angry at this point but I call exclusive nat'l back and demand they cancel my contract and send me an email stating it's canceled. So far I have not received the email stating the cancelation. They were quick to send me an email to a link to log into their site.

Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We advertise by mail, the Web, social media, and a few other platforms. I'm not exactly sure how you got in touch with us, but we always introduce ourselves as Exclusive National Auto Club ( E.N.A.C. ) on a recorded and monitored line. We apologize if you feel as though your interactions with ENAC were less than satisfactory. Upon looking into customer records, a full refund was processed back to the original payment method as of Feb.2024. If you have any additional questions or concerns, feel free to call **************** at ************. Thank you.

This account was voided out the same day, Jan 5th. The funds were released immediately. Please see the email that was sent to you today, February 10th, **** showing the voided payment.

Was polite and friendly. Took the time to explain everything and I am glad I spoke to him today.

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

very professional and helpful to the point with assistance and explanation of coverage

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

Very informative and caring. He broke down the coverage and how’s its covered and how to use it.

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

Anna - honey it’s been great talking to you because you made a situation that I know nothing about so great, very helpful at explaining things that I don’t know anything about

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

ANNA * excellent, great, a good worker, very intelligent, patient, speaks clear and got me all the help I needed

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

They have done everything to help me, ****** especially she has been exceptional and fast. I hope in the future I get the same service ***************

We are extremely pleased to hear that you had a great experience with us at Exclusive National Auto Club. We strive to provide all of our customers with the highest quality service and ensure that each situation is handled with the utmost professionalism and care. Thank you for leaving your review and we look forward to having you as a valued lifelong customer. Stay blessed, buckle up, and drive safe!

So far so good they have really helped me out on things I need at this point

Always happy to help, please give us a call if you have any other questions or concerns

I think I have been scammed by Exclusive National Auto club. I was calling to pay my bill with Car shield and this guy answered and tells me that Car Shield has sold me a policy that does not cover my car. So they tells me that Car shield will refund me back for the months I was with them . So I cancelled Car Shield thinking I was talking to someone from Car Shield and all the time it was National Auto ********** how they intercepted the call. National ********* drafted a payment out of my bank without my consent. I called them to tell them I want my money back on my card. They tell me it will be 72 hours before it goes back on my card. I just want to cancel this policy with National *********.

Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We apologize if you feel as though your interactions with us were less than satisfactory. I believe you spoke with one of our representatives and they were able to come to a resolution.