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Find a Location

Jiffy Lube Service Center #3021 has 1 locations, listed below.

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    Business ProfileforJiffy Lube Service Center #3021

    Lube Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    27 Lafayette Rd, North Hampton, NH 03862-2493
    BBB File Opened:
    6/9/2008
    Years in Business:
    16
    Business Started:
    5/1/2008
    Business Management
    • Tim Judd, District Manager
    Contact Information

    Principal

    • Tim Judd, District Manager

    Customer Contact

    • Tim Judd, District Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2021

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    July 8, 2021 I took my BMW X5 for it's oil change. The mechanic who performed the oil change had an emotional outburst, swearing and throwing tools around. The oil pan drain plug had been stripped so the oil change was not able to be performed. I was told to give the district manager Jesus a call to figure out next steps. Jesus asked me to return to Jiffy Lube immediately, the store manager Bob would be meeting me there to fix the issue. Bob had done the previous oil change back in September of 2020. Bob spent a couple hours trying to get the bolt off, he was on the phone with someone most of the duration. He finally got it off, stated he put a new bolt in it and I was good to go. The car started dumping oil and I brought to my mechanic, the pan needed to be replaced. Jesus insists on having possession of the oil pan before putting in a claim. He believes I could have re-tapped the pan, this was not permanent option per my mechanic, pan is too thin for re-threading so pan was replaced.
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    Customer Reviews

    0 Customer Reviews

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