Business ProfileforChico's Driving Center LLC

My son took driver's education class through Chico's Driving Center LLC. The dates listed on the Certificate of Completion are 9/05/2023 for a start date and 10/09/2023 as a completion date. The cost of the course was $800.00. My son went for his written driving exam this morning, only to find out that Chico had misprinted his birth date on the certificate. Until this gets resolved, my son is unable to set up the physical driving exam. I called Chico to request a new copy of the certificate with the correct date of birth and was appalled at the way I was spoken to over the phone. He was rude, arrogant and offensive. He absolutely will not entertain the notion of the possibility that he made a mistake and wants to place 100% of the blame on my son, who assures me that when he looked over the information that Chico presented him with, the birth date was correct. I tried to explain this to Chico but he was much too busy talking loudly over me and calling my son a liar. He said that if we are looking for a replacement copy of the driver's education certificate, then I can call him back next week and that there will be a $75 fee associated for a mistake that he made. He had a copy of my sons birth certificate so there is no reason that this shouldn't have been correct and since it is not, I would expect that Chico do what needs to be done to correct his mistake. Instead, he opted to insult me and my family, behave in rude and abrasive manner and finally just hung up on me instead of trying to work this out like a rational adult. I shudder at the thought of this individual exercising any authority over these children in any way.