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Spreetail, LLCHeadquarters
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Important information
- Additional Info:The business has requested that consumers contact them directly prior to submitting a BBB complaint. Consumers are asked to contact Spreetail, at [email protected] or (866) 639-9320. Although recommended, it is not a requirement to contact a business prior to submitting a complaint with BBB.
Overview
BBB Accreditation & Rating
Spreetail, LLC is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
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About This Business
Years in Business: 19
Products and Services
Business Details
- Local BBB:
- BBB of Midwest Plains
- BBB File Opened:
- 4/19/2006
- Business Started:
- 1/1/2006
- Business Incorporated:
- 12/24/2018
- Type of Entity:
- Corporation
- Alternate Names:
- VM Innovations
- VM Innovations, Inc.
- VM Express
- Business Management:
- Vitali Lapko, President
- Brett Thome, CEO
- Matt Stutheit, Customer Service Representative
Additional Contact Information
- Principal Contacts
- Brett Thome, CEO
- Customer Contacts
- Vitali Lapko, President
- Keeleigh Thayn, Customer Experience
- Brett Thome, CEO
- Matt Stutheit, Customer Service Representative
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- vminnovations.com/
Additional Information
Latest Reviews
Jessica P
"I returned an unused item that was within all of the guidelines for a return (perfect condition, no missing parts, timely return, unused) and they charged me an $89 restocking fee for an item that cost $179."
Thomas J
"Returned an unopened product, same day I got it, I returnted it withing a few hours, it said 2 day at the time of purchase, so assumed it was shipped from Amazon, looks like it was not, it was from Spreetail instead, easy for people to get tricked. They claim they got the package, even though fedex said not even delivered to them yet, then they gave a 50% refund saying the item was damaged, I have proof of the image before and I asked them for image proof to which they declined to provide." ... Read full review
Maryann C
"Buyer beware, Spree tail company,I ordered a pantry from this company I went to cancel it immediately the cancel this product code came up I hit the button as soon as I hit the button it said that my shipment was shipped already 5 seconds after I ordered it which makes no sense I didn't want to go with something so heavy to make a long story short, Spree tail was no help at all they wanted to charge 3/4 shipping fee back to me for a product that the box was all warped it smelled like mildew don't know how long this product was sitting in their store room I am 74 years old I can't even lift this product I had to get somebody to pick it up and bring it in the house for me to begin with and they expect me who rides a bus to take this back to get my money back which I will be losing 3/4 of my refund ,I need for buyers to beware from this company Spree tail before you buy check it all out check out the shipping return everything Amazon was no better they did not even help me I am going to have to put this out for the garbage because it smells of mildew and moldy the box was all warped when I received it buyer beware before you order from Spree tail company, sad that I've been a customer of Amazon for a long long time and lately they are no help to anyone please do your research on Spree tail before you order"
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