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Find a Location

The Buckle, Inc. has 91 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Buckle, Inc.

      2407 W 24th St Kearney, NE 68845-4915

    • The Buckle, Inc.

      PO Box 1480 Kearney, NE 68848-1480

    • The Buckle, Inc.

      2200 N Maple Ave Unit 224 Rapid City, SD 57701-7881

    • The Buckle, Inc.

      3001 S 144th St # 2017 Omaha, NE 68144-5223

    • The Buckle, Inc.

      202 E Centennial Pittsburg, KS 66762

    Business ProfileforThe Buckle, Inc.

    Womens Clothing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides retail sales of men's, women's and kid's apparel, footwear and accessories. This company offers retail sales of casual apparel, footwear, and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    The Buckle, Inc. has 91 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Buckle, Inc.

        2407 W 24th St Kearney, NE 68845-4915

      • The Buckle, Inc.

        PO Box 1480 Kearney, NE 68848-1480

      • The Buckle, Inc.

        2200 N Maple Ave Unit 224 Rapid City, SD 57701-7881

      • The Buckle, Inc.

        3001 S 144th St # 2017 Omaha, NE 68144-5223

      • The Buckle, Inc.

        202 E Centennial Pittsburg, KS 66762

      Headquarters
      2407 W 24th St, Kearney, NE 68845-4915
      BBB File Opened:
      9/26/2000
      Years in Business:
      75
      Business Started:
      9/1/1948
      Business Incorporated:
      9/30/1948
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Buckle
      • Buckle
      • Buckle 11
      • Buckle 14
      • Buckle 15
      • Buckle 2
      • Buckle 25
      • Buckle 28
      • Buckle 7
      • Buckle 9
      Hours of Operation

      Primary

      M:
      8:00 AM - 10:00 PM
      T:
      8:00 AM - 10:00 PM
      W:
      8:00 AM - 10:00 PM
      Th:
      8:00 AM - 10:00 PM
      F:
      8:00 AM - 10:00 PM
      Sa:
      8:00 AM - 10:00 PM
      Su:
      12:00 PM - 6:00 PM
      Business Management
      • Mr. Dennis Nelson, President/CEO
      • Ms. Arlene Loschen, Director of Loss Prevention
      • Ms. Kyle Hanson, Corporate Counsel
      • Mr. Scott Werth, Manager
      • Mr. Mike Cornercheck, Site Manager
      • Ms. Jackie Witte
      • Ms. Jason Moore, Manager
      • Ms. Lilly Nicolen, Manager
      • Ms. Makyla Zorbe, Site Manager
      • Mr. Brent Wilberding, Manager
      • Ms. Sally Mauler, Manager
      • Ms. Kelly Brewer, Manager
      • Ms. Carla Burns, Manager
      • Ms. Anthony Schnmuelle, Manager
      • Mr. Darlys Fisher, Manager
      • Ms. Janelle Schneiderheinz, Manager
      • Ms. Patricia Mackie, Manager
      • Ms. Jen Pierzia, Senior Loss Prevention Manager
      Contact Information

      Principal

      • Mr. Dennis Nelson, President/CEO

      Customer Contact

      • Mr. Dennis Nelson, President/CEO
      • Ms. Arlene Loschen, Director of Loss Prevention
      • Ms. Kyle Hanson, Corporate Counsel
      • Mr. Scott Werth, Manager
      • Mr. Mike Cornercheck, Site Manager
      • Ms. Jackie Witte
      • Ms. Jason Moore, Manager
      • Ms. Lilly Nicolen, Manager
      • Ms. Makyla Zorbe, Site Manager
      • Mr. Brent Wilberding, Manager
      • Ms. Sally Mauler, Manager
      • Ms. Kelly Brewer, Manager
      • Ms. Carla Burns, Manager
      • Ms. Anthony Schnmuelle, Manager
      • Mr. Darlys Fisher, Manager
      • Ms. Janelle Schneiderheinz, Manager
      • Ms. Patricia Mackie, Manager
      • Ms. Jen Pierzia, Senior Loss Prevention Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/18/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Since 1/15/24, I’ve tried to place an order for a gift via Buckle’s website. Each time the following error message appears: “We were unable to complete your order due to a system decline. You will not be charged for this order. We apologize for any inconvenience this may have caused.”. On 1/16/24, I reached out to customer service to report the issue and get assistance but the representative (I believe their name was *****), told me nothing was wrong with checkout on the website without investigating and suggested I call someone else. I decided to reach out to Buckle via Instagram on the same day (1/16/24) but no one responded. Then I sent a message through the website chat and again this morning (1/18/24). Note that after the first error message and reaching out to customer service the first time, I tried to complete the purchase on my phone, iPad and laptop using ********* ****** and my credit card and each time the same error message appeared.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria S

      1 star

      08/19/2023

      I ordered shoes for my son for school when I put in the address it was changed to a wrong address so within 10 minutes of noticing I fixed it and called they said they fixed after 4 phones I had the worst customer service to help didn’t want to refund my full amount said I had to wait for fed ex to send them back to them but fed ex said all they had to do was fix the address the refused too! We shop Bickel a lot but this is it in so disappointed in the customer service I got from them. I will do business elsewhere

      Local BBB

      BBB of Midwest Plains

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