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Find a Location

Madsen Roofing & Exteriors has 1 locations, listed below.

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    Business ProfileforMadsen Roofing & Exteriors

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1403 E 57th Street Pl, Kearney, NE 68847-1549
    BBB File Opened:
    6/19/2017
    Years in Business:
    7
    Business Started:
    5/1/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Joshua Madsen, Owner
    Contact Information

    Principal

    • Mr. Joshua Madsen, Owner

    Customer Contact

    • Mr. Joshua Madsen, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/20/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On March 3, 2021, Josh ****** cashed a check in the amount of $****** given to him by ************************* as a payment from our HELOC to purchase siding materials for our home. We had been in contact with him periodically trying to get a receipt or an eta on the materials and when the work would be done. The last communication we received from him was on April 27, 2021, in which the comment included that he knew he needed to be better at communicating. After that date, multiple text/messages were sent without response. I then sent an email on July 2, and another more aggressive email on July 8 requesting him to contact us to discuss what is going on or further action will be taken. Again I received no response. I have since discovered that his company received 'Administrative Dissolution' on June 15, 2021. At the very least, I would like the $****** back to hire a more reliable company to complete the work he failed to do.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Justin MC

    1 star

    08/11/2021

    Not recommended. Has been over a month with no response to phone calls, voice mails, texts, or Facebook messages. Took money to buy materials and now won't answer to get a time frame for completion. Lots of complaints on the internet and Facebook saying the same thing.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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