Reviews

Review Details

• Review fromsteven g.

  Date: 06/29/2022

  2 stars
  Did nothing wrong and got banned. A clanmate built something against their rules and 9 of us got banned when only one did it. Poor management to ban by association and not just the actual person. There is no user agreement from download to in game playing. No rules or guidelines. They deleted all our progress, bout 60 hours worth. They gave no explanation nor notice, just deleted everything. So we started building again and the delayed ban hit up so we lost that stuff to. We did some research and found that one of our guys built around a npc fire. So because of that we all lost everything! Not a way to treat customers that did nothing to disserve a ban.

• Review fromstar s

  Date: 06/11/2022

  1 star
  i was dealing with players on 3824 that constantly make new characters and break all of funcoms rules on those alternate accounts but never their main account. they create names with inappropriate innuendos, antagonize and bully in chat, they surrounded my base so that my base would become bugged and unable to place items anymore, they lied by having their 'good cop' clans befriend me, and raided / trash talked me on their 'bad cop' clans, and they walled off obelisks and brimstone pits. when i reported them, i was told to switch servers and that clan just made new characters that werent banned anyway. so i did switch servers but they server hopped and found me two months later on a server that was empty. they transferred all their characters from siptah with over powered weapons just to harass me again. i made a small land claim around my base to prevent them from surrounding me again and after 1 week of being on the server, they reported my base for land claiming (and my one ally) and without any warning, they poofed ALL my bases (and ALL my allies bases) - even the ones that were fine! they left all the other inactive bases alone with their much bigger land claims and destroyed mine! no one even played on the server except me and my one ally. so they wrecked 3824 because no one plays there but their group and all their alts. now they wrecked my new server after 1 week of being there. funcom didnt have to destroy every single base without warning. i only put up that land claim because they were stalking and harassing me. i cant keep them banned because they dont break the rules on their main accounts. they find me on any server. the land claim i put in was only placed there for 2 days to prevent them from surrounding me again, which was addressed immediately by funcom but my report on them is not even answered yet. i cant upload evidence to funcoms site which conflicts with the ps4 msg system. and my suspension is non-negotiable with no option for any defense!