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About

About This Business

Universal Windows Direct specializes in replacement window installation and complete exterior home remodeling.

BBB Accredited Since: 10/5/2012

Years in Business: 24

Products and Services

Universal Windows Direct specializes in direct sales and custom installation of exterior home improvement and energy-efficiency products. Their primary product lines include energy-efficient vinyl replacement windows, entry and patio doors, and vinyl siding. Additionally, their exterior remodeling services extend to full asphalt shingle roof replacements, gutter protection systems, and blown-in attic insulation installation.

Photos and Videos

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Business Details

BBB File Opened:
9/25/2012
Business Started:
4/15/2002
Business Started Locally:
8/2/2012
Business Incorporated:
6/16/2003
Type of Entity:
Corporation
Alternate Names:
Universal Windows Direct, Inc.
UWD of Charlotte LLC
Business Management:
Mr. Michael Strmac, CEO
Mr. Brian Catlett, CFO
Ms. Sydney Piorkowski, Customer Service Manager
Mr. Kyle Cwiklinski, Controller
Number of Employees:
32

Additional Contact Information

Principal Contacts
Mr. Michael Strmac, CEO
Customer Contacts
Ms. Sydney Piorkowski, Customer Service Manager
Additional Phone Numbers
Other Phone: (800) 984-5846

Additional Information

Payment methods
  • Cash
  • Check
  • Debit Card
  • Credit Card
  • Financing
Accepts cash, major credit cards, checks and offers financing options.
Refund and Exchange Policy
True Lifetime Warranty: Covers pieces, parts, materials, glass systems, frames, locks, hardware, installation, and labor for as long as the original purchaser owns the property.
Repair or Replacement: Under the warranty terms outlined in the Universal Windows Direct Warranty Document, defective or damaged covered components are repaired or replaced rather than refunded or exchanged.
Transferability: Warranties are 100% non-prorated and transferable to a subsequent homeowner for a period of 30 years.
Exclusions: The warranty excludes defects caused by abuse, misuse, neglect, vandalism, or acts of nature.

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