Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vending Machines

Canteen Vending Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vending Machines.

Reviews

Customer Review Ratings

1.22/5 stars

Average of 18 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSultan A

    Date: 05/23/2023

    1 star
    Frustrating how their vending machines charge me twice for one item.
  • Review fromJordan Y

    Date: 05/05/2023

    1 star
    Everytime I encounter this company its in a situation where as an employee of the company that has contracted them I have no other options for food on my lunch other than pack my own (which is not viable at the warehouse I work in unless I want to go through ridiculous security screenings.) they over charge for sub par quality food. 10 dollars for a dry as sin sandwhich with ham, provolone, and a wilted lettuce leaf? They dont even have the decency to put some mustard or mayonnaise on it either. This has mad early ****s coal mine company store vibes. Terrible company. Absolutely awful.
  • Review fromColby S

    Date: 04/16/2023

    1 star
    Charge for a standard drink is typically **** but the each repeatedly charged me 10 dollars for each beverage on my statement with no adjustments made.
  • Review fromPriscilla S

    Date: 03/31/2023

    1 star
    DO NOT USE THIS COMPANY!!I have been waiting for a small credit due since JANUARY--I literally call EVERY month & get the same stupid excuses. But they'll FOR SURE deduct payments from your account without fail! For reference, this is in ********* but it surely looks like it's a BAD company in all states!!!
  • Review fromJameson A

    Date: 03/28/2023

    1 star
    Yeah Canteen is garbage. The vending machines we have at my work are almost always OUT OF ORDER and its weird because the machines look completely full. I have also had the misfortune of being scammed out of money from the companies vending machines and was not refunded the money no surprise there. Their **************** is slightly just as good as the quality of their non-vending money stealing machines.
  • Review fromDenise B

    Date: 03/10/2023

    1 star
    We have had Canteen machines in our office for ~1 1/2 years and have had to place at least 30 service calls. Snacks are often filled haphazardly (one cheetos, then 3 doritos in the same slot). Drinks explode, aren't dispensed and or the card reader rarely works. **************** is lacking; the driver and technician have both admitted to me that they know the machines are bad quality. Even when the drink machine has been fixed, the splatter from the drink that previously exploded was not cleaned up. I believe our employees experienced a huge disservice by us having Canteen machines in our building.
  • Review fromKenyon G

    Date: 01/27/2023

    1 star
    Never once have I encountered a Canteen vending machine or food kiosk that worked properly. Between charging twice for one item, machines locking up after attempting to purchase a beverage and leaving you drinkless, and refusing to give refunds. Horrible company, horrible machines. Do NOT use Canteen services.
  • Review fromAnita R

    Date: 01/18/2023

    5 stars
    I was having a problem using my debit card to pay for my favorite bag of chips and it charged 2 different debit cards I have but never gave me the items. The very next day, an employee named *** stopped by to refill the machines. I explained everything that happened the day before and he was so kind in giving me the items I got charged for but never received, and explained that there's a number on the machine that if I ever had another problem I could call and ask for help! Kudos ***!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.