Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sales Lead Generation

Quantum 3 Media, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

This profile includes complaints for Quantum 3 Media, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quantum 3 Media, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 157 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/02/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have repeated, unsolicited calls from this company and I am on the Do Not Call list. I have tried to block them but they keep changing the number. I want these calls to stop.

      Business Response

      Date: 03/02/2023

      Hello,

      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone. The Company calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      ***************************** indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here. Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.

      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

    • Initial Complaint

      Date:03/01/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They keep calling excessively.

      Business Response

      Date: 03/02/2023

      Hello,

      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone. The Company calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      ********************* indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here. Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.

      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

      Customer Answer

      Date: 03/03/2023

       If this was requested, it was in error.  We do not need ******** since I am not old enough and my husband is happy with Scan.  Please stop the calls

       

      *****


    • Initial Complaint

      Date:03/01/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Q3M is a predatory service that is harassing me through my professional and private time. I'm going to start charging a fee of $10 every new call I get. Be warned!

      Business Response

      Date: 03/02/2023

      Hello,

      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone. The Company calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      *********************** indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.


      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

    • Initial Complaint

      Date:03/01/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Nonstop calls from this company from multiple numbers even after blocking, multiple times a day every day its getting ridiculous.

      Business Response

      Date: 03/02/2023

      Hello,


      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      *********************** indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.
      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

    • Initial Complaint

      Date:02/27/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Receiving calls on my cell phone contiguously and have blocked this number. This is a nuisance and they need to be stopped.

      Business Response

      Date: 02/27/2023

      Hello,

      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      *************************** indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.

      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

    • Initial Complaint

      Date:02/23/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Just brought wife (fully insured) from the hospital and am now getting a call from them every three hours even when told I do not care to hear from them.. They to be in the business of ambulance chasing

      Business Response

      Date: 02/24/2023

      Hello,

      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example,opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      ***************************** indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.
      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

    • Initial Complaint

      Date:02/16/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Q3M calls my cell phone multiple times per day. I have blocked numbers and then they switch to new numbers.

      Business Response

      Date: 02/16/2023

      Hello,
      I write in response to Complaint #19409209. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example,opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

      ********************* indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved.Thank you.
      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ********************************* by phone: Call ************** or TTY: **************.

      Customer Answer

      Date: 03/28/2023

       
      I am rejecting this response because:I have never requested information on Medicare.  I ask that they disclose where exactly I opted to receive harassing phone calls from them.  Calling me multiple times per day from multiple different phone numbers is unacceptable.

      Business Response

      Date: 04/03/2023

      ello, 
      I write in response to Complaint #********. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back. 
      ********************* indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list. Please be advised that we recieved a request for ******** information.  We respect that you state this was not completed by him.

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records. 

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved. Thank you. 
      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ************************* or by phone: Call ************** or TTY: **************

    • Initial Complaint

      Date:02/06/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Getting too many calls from Quantum 3 Media everyday from different numbers, tried to block, but they call from new #.

      Business Response

      Date: 02/14/2023

      Hello,
      We have evaluated and investigated your complaint. We will place your telephone number listed in this complaint on our internal do not call list. We apologize for any disturbances this issue has caused you. The information we received to enable us to contact you, was provided from someone using your IP address and was entered manually into our marketing database. We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved. Thank you.

      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ************************* or by phone: Call ************** or TTY: **************.

      Customer Answer

      Date: 02/14/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

      Thank you. 

    • Initial Complaint

      Date:01/19/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Quantum 3 Media calls my cell phone at least 3 to 4 times a day. 1/19/2023 they have called at least twice in the last 2 1/2 hours in spite of the fact that I blocked their calls. This is insane.

    • Initial Complaint

      Date:11/30/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Quantum 3 Media or Q3m calls my personal phone INCESSENTALY from random numbers even when numbers are blocked and have requested DO NOT CALL. They claim to be associated with the ******** health care system. I am not of age for ******** eligibility. My research indicates this company is not part of the true ******** system and I suspect they are harrassing seniors as well. Please investigate and ensure this company cease this activity. The number most recent that I was able to get person to answer from was ************. These numbers are from random states and area codes

      Business Response

      Date: 02/15/2023

      I write in response to Complaint #18482821. Quantum 3 Media is a licensed insurance agency that employs insurance Advisors who assist consumers with pre-qualifying them with ******** over the telephone.  *********** calls people who have requested a call from an Insurance Advisor by, for example, opting in through an online webform, returning a completed business reply card and/or calling in response to an advertisement and requesting a call back.

       

      ******************************* indicated in the Complaint that they do not want to receive telephone calls from the Company. As per Complainants request, the telephone number in the Complaint has been added to our Do Not Call list.

       

      We strive to achieve the highest levels of customer service and customer satisfaction and we use our best efforts to resolve customer issues to the customers satisfaction, as we believe we have done here.  Accordingly, we would greatly appreciate it if you would close this Complaint and remove any negative implications of the Complaint from our Better Business Bureau records.

       

      We have also included the National Do Not Call list information (below) as well so you can possibly limit other unwanted calls, not related to our company. No further action will be taken by our company, and we consider this matter resolved. Thank you.

      The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls with registering your phone number by visiting Online: ************************* or by phone: Call ************** or TTY: **************.

    Quantum 3 Media, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.